Mattress Firm Snohomish Station

We had such a great experience at Mattress Firm. The in-store help was super informative, non-salesy in the sense that we didn’t feel pressured in any way to make a purchase. We ultimately moved forward with a new mattress and adjustable base. It was delivered days later and the set up/haul away process was equally great! Thanks so much to Carmen and Dustin for making this process SO pleasant! Would be happy to refer anyone to you for their mattress needs.

Superb service! The team was fantastic and super knowledgeable sharing the difference in mattresses for a difficult combination for my elderly father. They even assisted with pillows as we tried many mattress and pillow options ultimately resulting in the perfect combination. Thank you Mattress Frim, I appreciate the honest kindness you showed our family.

Dustin helped me and my mother find a great mattress for her RV. I called ahead with the dimensions and he was able to provide some options over the phone. We came to the store and were able to leave with a mattress within half an hour. He even carried it to the car for us. It was a simple request but he was super friendly and helpful, so we felt that this warranted a shining review!

Dustin made me feel welcomed the moment I came inside. He was an active listener and showed me different beds while keeping my price range in mind. He didn't make me feel pressured to buy the first bed I tried and even gave me recommendations from beds that he has or a family member of his had. Over all the visit and service was wonderful.

Dustin was very helpful. He was new to the job and tried his best to look up answers to questions he didn’t have answers too. He didn’t pressure me to buy but he did follow up afterwards. He matched a competitors price for a slightly better item for us. Haven’t receive our mattress and frame yet but so far I can say sales was a positive experience.

We decided to purchase a new mattress on Black Friday, and had a pleasant experience at Mattress Firm in Snohomish. Sharon greeted us when we walked in, took the time to help us narrow down options, and allowed us the space we needed to come to a decision. We appreciated her outgoing personality and attention to our budget and questions. Our new mattress was delivered days later, and we are really pleased with how quick and easy everything went.

Very welcoming atmosphere. Seth was very in-depth with product costs and informed us about the products. Showed us our receipt and double-checked with us if everything was correct.

We had a great experience with Carmen. She was so helpful and knowledgeable. Both my mom and I bought mattresses that fit our needs the best. Would definitely recommend going there for help.

Carmen was very friendly and knowledgeable. She really took extra care to talk us through a few different things (pillows, firmness, how we sleep). My husband and I are both very excited about our new bed. She even went the extra mile to see if we can get a warrantee on our other bed.

This is the 3rd time I’ve bought a mattress from this location and 2nd time from Dustin here (ours is a family with kids growing out of their twin mattresses). Each time I felt confident in Dustin’s capabilities, knowledge and dedication for finding the right mattress for our needs while not pressuring us at all to buy. I consider a good bed an important (and expensive) investment for our health. It’s nice to have the confidence that we have the right help with this investment and the guarantees Mattress Firm provides.

Dustin is awesome! He’s informed, kind and makes the whole experience super comfortable. Also did I say that he knows or knows how to find any and all information that we requested in regards to mattresses. I will send friends and family to him wherever he may be. He’s the best thank you mattress firm, #DustinYouRock!

I just wanted to do a shout out for Dustin who helped us yesterday buy 2 twin mattresses. He was friendly, funny and informational of the different mattress types. I highly recommend going to see him if you need a new mattress. :)

My wife and I had a great experience with Dustin today buying a tempurpedic! He was very helpful, patient and we never felt pressured to buy or hurried into making a decision. We spent a good amount of time trying out bed after bed, Dustin was there for every question we had he even thought of calling a fellow mattress firm to double check any doubts. We appreciated Dustin's customer service and come to find out he had just started about a month ago needless to say, impressed. I recommend anyone looking for a new bed to go and find Dustin. We have no regrets thank you for making this process stress free.

We had a great experience buying a mattress here. They were not pushy at all and showed us everything in our price range. They also had amazing deals that you couldn’t pass up!

Carmen helped me out with finding a mattress. I really wasn’t sure what I was after. Previously I had tried out getting a mattress from an outlet for a cheaper cost. This time around I was in a pinch of not being able to get a nicer mattress, with my back hurting from my old mattress, I needed to finance. I was approved for just about anything, but I needed to find something that worked for me. Well about an hour later I found the right one for me and bit the bullet.
I’m super excited to say the least. Thanks for guiding me along.

Had a great experience picking out a new mattress for my teen daughter. Dustin was attentive, kind and helpful! He did everything he could to keep us within our budget and my kiddo went home happy!

Dustin was incredible. He handle having multiple customers like a pro. He was fast and sufficient and had amazing customer service. He got me the greats deal and got me delivered and set up for the next day.

Dustin was very friendly and helpful! He didn't try to force me out of my price range and was patient while I tried to communicate with my son. I will definitely recommend this store, as the over all feel is warm and inviting. Very pleased with my experience!

Best mattress purchase experience I've ever had. Carmen was very knowledgeable and told me the benefits of each mattress, knew how they were made, and how each brand was different depending on what you needed. I told her what I was looking for, she gave me multiple options in different price ranges, explained the benefits of each, and if something wasn't quite right she helped me find a better option. She never pressured me to choose, let me test the mattress for as long as I needed. Very great experience.

purchased a mattress from this Mattress Firm, and I must say that the customer service was excellent. From the moment I walked into the store, the staff was attentive and knowledgeable, helping me find the perfect mattress for my needs. I highly recommend Mattress Firm for their outstanding customer service and top-notch products. 5 stars!