Magnolia

As I entered Best Buy, I saw a sign inviting visitors to check out the newly remodeled Magnolia demo rooms. That's encouraging, I thought! Wrong! Sure, they have a few demo rooms, but they also have a bunch of salesmen too busy looking at their computers to actually engage with customers. I told the first guy I saw that I was there to check out headphones. I saw the demo station straight ahead, so as i made my way there he just said something like "go ahead.. you've got till 9". It was 1 PM. So over at the demo station... What a dump! An empty rack meant to hold B&W headphones. A few Sony headphones. Sony? What's that doing in a high-end shop? A single Sennheiser. And an actual B&W over on the side. No salesperson came over, so I plugged a pair into Google Music on my phone. Nothing. Tried the B&W phones. Nice, but a bit more expensive than I want. And that was it! No wonder the audio businesses went to hell.

Don't answer their phone; don't have a single salesperson on hand; don't know what they are selling. Otherwise, a first class operation (I guess).

They don't answer the phone. Can't do anything about my warranty claim!