Precisely Right Accounting

Cynthia and her staff (especially Hope) are so great. Every time I call, they are polite, patient, and helpful. We use their firm for our business account at work, and I use them for my personal taxes. I like that Cynthia takes the time to explain things to me that I don't understand (which is a lot because I'm FAR from a tax intellect) and is very accommodating with her schedule. And Hope (my main contact for our business account) is always so easy to talk to on the phone. She's ready to help in any way she can and never loses her patience, even when I present a confusing/convoluted scenario or problem. Thanks for all you guys do! Precisely Right is precisely right for me!

Cynthia has been a terrific help to me over the past several years as I started and maintained a small business. She is always professional and patient, and I rely on her expertise. She listens to her clients and helps develop solutions to their concerns. I recommend Precisely Right as highly as possible. This business is a gem in our community.

I reached out to Cynthia last year to help me in using Quickbooks for my small business. From the first time we sat down together, I immediately had peace of mind knowing I have a trusted person to go to with my questions or concerns. She takes the time to walk me through the process so that when I go home, I'm confident in what I'm doing. Cynthia and her staff have been so professional and responsive!

I'm an office manager for an Oregon-based company, and wanted some help to confirm we were reporting sales tax in the state of Washington correctly. I reached out to Cynthia to clarify a few questions and help me create a better process for reporting. In a 20 minute phone conversation, she offered easy, efficient, and accurate solutions for me that save me the headache of QuickBook workarounds and time each month. I could not speak more highly of my experience with her - she gave me tools that help me help myself, and she did it gracefully and with professionalism.

Precisely Right is the perfect moniker for Cynthia Collin's practice! Her attention to detail, intuitive inquisitions, integrity and professional service attitude is second to none. I recently lost my bookkeeper to illness and had to find a new one in a hurry. A quick Google search produced her actual site - not a third party directory - which spoke volumes to me that I might be on the trail of the right person. After a phone conversation and initial meeting my heartbeat returned to a normal, relaxed pace. I was in good hands. That piece of mind is rare and I highly recommend Precisely Right to anyone seeking professional, top-notch accounting acumen at an honest value.

Cynthia and her team went out of their way to provide exceptional customer service to me while working on my tax return. I can’t thank them enough for the work they did. Highly recommend!

Cynthia was quick, straightforward, and friendly with us. Couldn’t have had a better experience. Thank you, Cynthia and the Precisely Right team :)

My nonprofit has been working with Precisely Right for a year and a half now and have found them to be professional, knowledgeable and responsive.

Cynthia is always AMAZING!! IF you don't get your taxes done at Precisely Right. Then you my friend are Precisely Wrong...

Amazing place! They helped with all my business's needs! I will definitely go back to them for anything else my business or I may need.

Cynthia helped us file back taxes way back in 2008, and now she's doing both our corporate and personal taxes. Very professional!

They were good at first but really unprofessional towards the end of our time with them. They ended our account immediately without any chance for us to transition to the new company.

I specifically hired her for doing our payrolls with Intuit and help based on her website with improving my knowledge of QuickBooks. Instead she made mistakes, was insulting, unprofessional took questionable docs off our computer, and went over my head to my son to get all of the accounting for herself. Avoid this company!

I started as a Real Estate Broker two years ago in Lacey WA and decided to have Cynthia do my taxes (2016). I was nervous and had never needed to really write off a lot and knew I would owe the IRS a good amount. I am SO saddened by my experience. After she did my taxes for me, I received a letter from the IRS for all sorts of charges for her DOING THEM WRONG.

"Failure to file on time"
"Failure to pay correct amount" which adds up to be about $200 worth of charges.
The list just kept going on...and I'm thinking "WHAT THE HECK! THIS IS WHY I PAID SOMEONE SO MUCH MONEY!" But hold on.... it gets worse.

I went into her office, emailed and phoned her and her office multiple times and got no response for weeks and whenever I went in she was never "available". By this point I have gotten another letter from the IRS charging me a late fee for the previous errors while I'm sitting here thinking my tax account SHOULD be taking care of the problem! WRONG.

Finally I sit in the Precisely Right Accounting office until Cynthia decides she is "available". I explain to her my frustrations, and she says she will take care of the problem, which she eventually did. This meeting was about 45 seconds long.

THEN a week later I receive an $80 bill in the mail from Precisely Right Accounting for an hour worth of "tax advise" when really all I was trying to do was get her to fix HER OWN MISTAKE.

Bottom lie-- go somewhere else for tax advise. ANYWHERE ELSE.

We hired this accounting firm to do the accounting for our car sales portion of our business. We paid them a lot of money only to not have our booking keeping totally fouled up but also because of their mistake causing an over payment to department of revenue in the amount of $1200. This mistake alone is reason not to use them but now we are paying again to clean up the mess they made out of our books. Our new accountant has taken almost a month to get it straightened out. And of course we still don't have the over payment back either.

Just like others they were never around to respond to get things fixed. Then we finally get a hold of someone only to find out that the supposedly sent out a disengagement letter.

Also got billed for missed onsite appointments when they never showed up.

Not only do they not have any idea on what they are doing but the customer service is terrible.

Stay away from Precisely Wrong Accounting.

I would of thought that a phone call saying that you will be charging an additional $50 to do the paper work would of been nice. I also would think that a returned courtesy call, telling us our taxes were not going to be a check but rather a $2,500. payment to the IRS instead would of been nice. There is and was no confusion. Look at the reviews and judge for yourself!!!