AAA Ventura Insurance and Member Services

Efficient and Excellent service and coverage for myself. So appreciated!!!

Update: Disappointedly AAA denied a claim for coverage I thought I had on my added vehicle. Didn't know they wouldn't cover a licensed driver who was working at the time of damages. I don't understand delivery people not having coverage when they are risking their lives to deliver during a pandemic.

Everyone shows respect for the customer. Kindness and support from TOSHA ,a real neat person will always be a customer

My husband has gotten two flat tires due to potholes this month, both times we called Triple A for a tow to the tire shop. Each time we got the same driver, Ernie. He got to us very quickly and delivered excellent service! Thank you Ernie!

Car wouldn’t start. Stuck at Sams club. Called for service. Scott came with a battery truck. Checked it out. Found out I needed a tow. Stayed with me until a tow truck was on the way. Tow truck driver was fantastic also. Couldn’t ask for better service

Well, let's just say that I have been a customer for a very long time. The few claims I have had were handled extremely well with little from me. That goes a long way with me. I may pay more than I could somewhere else, but do I risk it? Nope. I also use the DMV services which are great. Roadside assistance is always prompt and easy. Bottom line, if it ain't broken, don't fix it.

Just finished insuring and registering my van! I can now drive and not be scared! I went to AAA instead of the dmv their happier line's are shorter they insured my vehicle i got renters insurance paid my registration and got my tags in one stop. I love AAA

Long story Short: Gus did an amazing job getting out here, and even corrected a destination error on the go, realizing that a transmission place wouldn't be fixing tires. Saved a headache!

Short story Long: I had a blow out, i guess? My tire picked something up going around a corner and was making noises for a mile or so, and then whatever it was propelled out and ricocheted around in the wheel well. I thought it must have been a rock or something until the onboard computer suddenly announced that i had lost about 29 psi in seconds. Not a fun day, but Gus saved it, and saved me a lot of trouble with his quick thinking and questioning an oddity in the itinerary.

Thank you again, Gus!

Great staff, prices, and service! Most DMV business can be done there. Which is a super service in itself. I've had their auto insurance for years. Can't beat it! Not to mention their many discounts. Plus the roadside service is 2nd. to none. If you're not an auto club member you need your head examined!!

I like dealing with there travel agent Karin always ready to help any way she can. DMV is easy to use. We now have all of our insurance with them that's the one place that lacks customer service.

Love AAA!! Came to get my car registration renewed. Could not have been easier. There's usually a short wait but their system is pretty efficient to move people through.

There is a desk clerk at the entrance, then he will take your name, info and reason for your being there. Immediately they will put you on a waiting list, and when it's your turn you will get a phone message.
I was there to register a car, it took me about an hour but it when fast waiting on my car

I have been a member since I was 16 years old. I am now almost 62 years old. My recent encounter with AAA, reminded me of how even the simple needs I have, are well worth the monthly fee. Being a newbie to Ventura, I dropped by my local Ventura office for maps and questions I had about the area. What I received was a thorough, no holding back info-explanation of the city and surrounding areas. Having access to maps was also a huge help for my understanding the layout of the land (I am a hiker and biker) and the densely populated areas. This particular office is exceptionally friendly, happy and I noticed , ready to assist clients (not just myself) with any AAA needs. I consider AAA a must for drivers. May they keep it up!

The DMV website couldn’t complete my registration online (it kept having an error) so I went to AAA and got it done in less than 15 minutes. I received my tags on the spot. Remember AAA handles some DMV services!

I never received my registration from the DMV. I called and they were actually very helpful, and suggested that my best bet for a replacement was AAA if I was a member (I am). The folks at AAA had me out of there with a new reg. and sticker in about ten minutes!

Inga Neri is a top elite agent and took great care of me. She made membership and gift purchases a breeze. She was swift and professional and I would highly recommend seeking her for your membership or insurance needs. The entire staff is friendly warm and accommodating. I returned for DMV services and was in and out in 15 minutes. This staff is fantastic.

I went with my son during this CV-19 situation to register a new (used) car in his name - they handled it so effectively & safe - very very professional & their pricing & service makes the experience a pleasure - especially compared to going to the DMV

It's where I go for DMV or notary services. Most of the time it's just a short wait to get called. Most clerks are knowledgeable about DMV issues and can get you in and out quickly.

Convenient location for me and I had to wrestle through to get what I wanted...a simple change of address card that I usually carry and show to whoever wants to pronounce and get info like business card. It comes handy when address don’t match. Very patient employees indeed I must say and acknowledge 👍.

I would like to compliment the woman working in the back next to the seating! She made sure to help me even while taking her lunch.. Then made sure an elderly man who obviously had issues with his swollen legs was served next in line! Thank you i wish I would have gotten her name!

Always helpful. They even help me fill out forms when I forgot my reading glasses. I would rather go to AAA then the DMV Any day of the week!. Definitely worth the plus package 100 mile tow as well as the services I Received in Encino As well as Ventura