Northwood Chevrolet

Today I was a bit of a difficult customer. I spent the day trying to get the best deal possible. The sales person and manager were patient and helpful to find solutions. This is the second vehicle we purchased and we will go back to purchase additional.

Thank you Northwood Chevrolet and Michael Cark for the great experience. I enjoyed working with Michael to assist me with my first purchase of a new vehicle. Michael made the process very easy. He was very knowledgeable and answered all my questions. He was very helpful, patient, and I appreciate the time he spent working with me. Great customer service. I would definitely recommend my Salesman to all my family and friends.

I have purchased 3 brand new vehicles here in 6 years! They were ALWAYS helpful, courteous an knowledgeable. I don't remember the first guy but the second one was Chris and the most recent was Dimitri. They took the time to explain all the goodies the car came with. The finance guy was witty and fun and even bought our lunch for us while we waited. My other family members have purchased a total of 9 new and used vehicles there based on our experience and they have all been satisfied and will purchase again should they need it. Thank you Northwood for making us feel welcome and special!

Would like to
Thank Jeff in the service department for taking good care of our non-profit vehicles. Executive director Brian Brown

I needed to sell my car on the fly and brought it here to Northwood. They not only gave me a good price on my car but Adam also made me feel completely welcome and made the process easy for me to do with my 4 year old in tow. Took care of me and my child. Dmitry also helped by getting the car checked out immediately. Anytime I have ever had business at a car dealership it has always taken the entire day but these guys made this happen in a short amount of time. I was very impressed and pleased.

I went to Northwood Chevrolet and bought a new truck, I had a great experience! Mike helped me and was awesome! Everyone there was very nice and made sure I was comfortable! Get place/ people and do recommend!

I purchased a car for my daughter. The salesman Mr. Cark was very knowledgeable, easy to talk to, answered all my questions, along with my daughters.
I would certainly go back to this dealership again and refer Mr. Cark to my freinds & Family. Thank you for making my daughter's 1st car purchase smooth .

What a great car buying experience! Liz was my sales rep and she was awesome. We communicated back and for for a good eight months as I took my time to purchase and she was always willing to help me every time I reached out and had a question. I ended up buying just the right truck for me--a new Chevy Colorado. Liz even made sure to help me order some sweet looking running boards and the black and silver Chevy logos that I liked so that I was able to get exactly what I wanted. She went above and beyond!

My finance guy was Adam and he did a stellar job helping me explore all of my options. Adam is quite knowledgeable and was fantastic at making sure that I was able to get every dealer incentive or discount that I qualified for. Adam and Liz were a great team and worked very well together--it was a real pleasure purchasing a vehicle from them.

When I (rather embarrassingly) lost both of my keys and key fobs shortly after, Brent in the service department, as well as all of the others that I interacted with were very helpful in (not only getting my running boards and chevy logo's installed on my truck) but they did a great job helping me get my keys and key fobs replaced and getting me in and out of the shop quickly.

The thing that really blew my mind was that Liz and Adam checked in on me when they heard that I lost my keys and they were so great at making sure that I was able to get back up and running ASAP.

Not only do I now have a sweet looking truck that is totally a blast to drive but I have the memory of a great buying experience. It seems like a pretty rare experience to have the urge to rave about interacting with a dealership nowadays. Thank you Liz, Adam, Brent, and Northwood Chevrolet!

I have come in many times to do my car shopping and everyone here is the best. Knowledgeable on the vehicles and easy to work with. We bought a Chevy Volt last year, they worked with us to get a good rate and a payment we were comfortable with. The service Department always takes great care of us as well. They looked over our older suburban before leaving for a trip to Spokane and fixed our AC very last minute. Couldn't as for a better Dealership to deal with.

I had a great experience at Northwood Chevrolet. I am doing research on my next car purchase and want it to be an EV. I spoke to Ash and he informed me of all my options that Northwood could offer. He listened to my questions and had very well informed responses, even mentioned he owns an EV himself, and highly recommended them. Thanks Ash for taking the time to answer all my questions. When I am ready to pull the trigger, your my guy.

We have purchased two vehicles from Northwood Chevrolet and both experiences with the sales department were amazing. I highly recommend this dealership, the sales and finance representatives are very knowledgeable and professional. Make sure you ask for Chris the next time you are in the market for a new vehicle.

Been here 2 times Lately and just shopping around for future purchases and was helped by Ash . He answered my questions and was very easy to talk to. If I buy, I'm going to buy from him.

Sorry that others have not had the type of experience that my wife and I had on 1/26/20. I had decided to purchase a 2020 Hyundai Sonata Limited and the exterior and interior colors were not available within 200 miles of where we live. I went on Hyundai's vehicle search and Northwood Hyundai/Chevy had the exact vehicle.

I contacted Liz Bagnell, Sales Consultant and she confirmed the vehicle, sent pictures and negotiated a fair price. Some dealers in my area were asking for MSRP or higher due to first model year and availability. NOT! Once we agreed on the (out the door) price, then I had to convince my wife of making a 610-mile, 11-hour (roundtrip) drive to Eureka. Liz was helpful in the process here too. We rented a vehicle one way for the drive and were able to see the beautiful western shoreline, (through fog and sunshine).

We had requested that by the time we arrive we would be exhausted and that we wanted to truly get there and (sign and drive). Liz and the staff at Northwood Chevy get 5 Stars just for that. Most auto closings seem to take a lifetime. As a 60+ family man, I have purchased numerous cars. The time spent purchasing this one was painless and record breaking.

Another service that I have never experienced was the details and time Liz spent with us going over the features and operation of the vehicle. Sure, most dealers give you an overview, but I have never had a sales rep sit in the passenger side and go through a checklist of the major components on vehicle operation. Let's face it, once you've signed, it’s on to the next client. Liz as well as the Sales Manager were concise, professional and made this the best auto purchase we've ever made.

I am a small business owner, and I know we're not always on our A game. However, the Northwood team was. You always hear of the poor service, etc. I wanted to give credit for a job well done.

While I scratched my head knowing I wanted this vehicle enough to drive 600+ miles to purchase it, Northwood Hyundai confirmed that it was worth it. We'd do it again!

Chris Ringler made my car buying experience a joy! Every other time I bought a car I felt bullied and taken advantage of. I love the fact that I never felt pressured to buy a car. Chris was very patient and answered all my questions. It is so hard to express my gratitude in a review. Northwood Chevrolet and Chris are awesome!

Took my Sonata in for a "recall" service. Took 40 minutes. Brent took care of my check-in. Every Northwoods employee I've ever dealt with is friendly, courteous and professional.

Our 2019 Corvette Grand Sport developed a "secret sound" after about 8400 miles. This seemed to be emitted from the area of the forward portion of the torque tube. Brent coordinated and Vic performed about twenty hours of labor diagnosing and replacing the torque tube assembly, not a simple task. My experience with Northwood Chevy maintenance was that they were concerned, knowledgeable and efficient. Hopefully this fix will prove long lasting, time will tell, but I felt the dealership was quite responsive.

Liz is great, she was very kind, friendly, knowledge, professional and exteremely patience. As I was indecisive to say the least :) she just answered my questions and allowed me to work through the process. She never got pushing at all and I highly recommend her... Thanks Liz, I love my new Chevy Trax LT.

I would just like to say Jose Cabrera helped me out so much. It was my first time buying a car but he walked me through it and I left that day in the car I wanted. Thank you for making this such a great experience Jose. You're the man.

Had a great experience here earlier this year while purchasing my Traverse. Had a great salesperson who listened to my needs and helped me order the exact car I need. Thank you Liz!

Service staff was attentive and informative on issues dealing with my truck. The service technician was competent and serviced the truck in a most acceptable manner. I enjoyed the free wash of the truck!