Mid City Honda

I left my car at the mid city Honda for maintenance. The store was clean, and the staff was friendly. They provide a shuttle, and there are plenty of parking available. Furthermore, they provide free coffee , tea and Internet. Price of the service was fair. I do recommend this place.

I went to the service department about a concern I had with my CRV. Julie was quick to help me. She gave me good suggestions as well as going above and beyond to find more people, such as David in sales, to help me figure out my problem. I appreciate all their patience and kindness while helping me out.

A wonderful car buying experience! No pressure. No games. Just a great deal. Austin and Kym were fantastic. We love our new Honda CRV hybrid touring!

I had a great buying experience. I contacted Sadie by email about a CRV I was interested in and she promptly replied with all the information I asked for. It made me excited to meet her and check out the CRV on the lot. I was impressed by her professionalism as well as making me feel very comfortable throughout the whole buying process. Based on reading horror stories about other dealerships, I was expecting alot of push back, pressure sales as well as hidden fees. I was pleasantly surprised Sadie made it a smooth transaction. She was so easy going and went with the flow while helping me get the deal I felt good about. She also went above and beyond to drop off the car at my home when I wasn't able to get it there myself. Kudos to Kim in the finance dept for being so personable and for explaining each form in detail as well as not making me feel pressured to buy anything extra. If you're on the fence about buying a car at MidCity Honda, please give Sadie a chance to help you out. You won't regret it.

Had my 2013 Honda Fit valves adjusted today. The service department was very nice and respectful. Tanner was my service advisor and I could tell him and his coworkers enjoy helping out their customers. My fiance gets her oil changed there as well and they never try to 'up sell' her on anything.

I have bought a used car, and a new truck from Mud City. Mike Travis the Business Manager runs an efficient sales operation. Mike and Austin, Hugo, and Cedric sell you a car in the most pleasant, low pressure way. They all want to see you get exactly the car or truck you need, want, and at the price you are looking for. If you want to finance your purchase they assist. They can sell you something from inventory, or they can custom order exactly what you want from the factory. Mid City is a first class operation. Go there and buy your next car or truck, you will be happy you did.

I recently purchased a new Honda from MidCity and couldn’t be happier with the customer service and guidance I received from the staff! They were super upfront, honest and took extra steps to make my experience quick, easy and manageable. They actually stayed an hour late just to help me finish up some paperwork and get out the door. Huge shout out to Cedric and the financing department.... would definitely recommend this place if you’re looking for a new vehicle, they have an awesome team.

What are the best places to buy a car in Humboldt? This is one of them. Great staff, great products, and great service. My friend Mike has worked there for many years and has never let me down. Would by there again for certain. Scott Hammond, State Farm Insurance, Eureka California

The staff are very pleasant & helpful. All service work was done nicely & timely. Additional work, under a recall I was unaware of, was done after a phone call requesting authorization to do so. Highly recommended.

Beware!! I have 3 cars between myself and my daughter's cars. 2 Toyota's n 1 Honda. I Frequent that place for t tires, oil changes, warranty work. Now mid you, with our warrantys we can go to Any REPUTABLE DEALER. We CHOOSE tp go there. Well until 1/25/19.
I took my Honda and Vern was my advisor. I was having a popping noise under my car every time i turned. I could feel it under my feet. Thinking it wss serious, i made a appointment n took it it. I was told it probaly would not be looked at that day. It was a Friday n i was leaving town. This was 330 pm. At between 400 and 430 a call came in my car was done. I asked what it was and he stated "a couple of pin fell out of my fender plastic." $90.00.. i was like Wow kinda expensive for 2 pins n BTW i asked if they call with an Estimate instead of Just Fix it. He stated when You Sign the paper, You sign your rights away to up to $130.00!! DO NOT SIGN THE PAPER. TELL THEM YOU WANT CALLED WITH A REPAIR COST. i could have taken it to my local body shop n they would have popped 2 pins in for little to Nothing! Yes i have done it before. My Biggest Disappointment however is Vern Knew I had a Warranty. He knew i was A Good Customer. Its like he could have called out of courtesy Knowing it was a Simple FIX n given me a choice. Its ok, i Will take my Future BUSSINESS Elsewhere .
*UPDATE* When i went to pick up my car , i saw Josh. Josh Rapp is my normal service writer. Wish i had seen him that day. I explained to Josh what happend, with the Up Most Professional manner, he took care of me. It wasnt Free, but it was a more Affordable fix for what was done. I WILL ONLY GO TO JOSH FROM NOW ON AND I ADVISE ANYONE THAT GOES THERE TO ASK FOR JOSH RAPP BY NAME. HE IS AWESOME!! THANK YOU AGAIN N WE WILL SEE YOU SOON WITH MY DAUGHTERS 4 RUNNER!! I AM UPGRADING MY 1 STAR TO 5 BECAUSE OF AND ONLY BECAUSE OF JOSH RAPP!!!!

Got tires. Great deal...even over Les Schwab! They rotate, balance and fix flats for free for life of tires. I bought 3 tires and got the 4th for $1.00!

The customer experience was good! Mark is a good listener and went above and beyond to make sure my car was serviced and prompt. Thank you Mark! :)

I came in once for an oil chance. I made the appointment same day and got in and out fairly quickly so no reason to give below 5 stars. Only came here once.

Friendly people willing to go the extra mile to make sure you and your car or truck is safe. Thank you Service Department.

Hugo is great sales rep. Showed me all the different cars in my price range and was knowledgeable.

My experience has been great the sales guy showed us all the features on both cars me and my wife test drove

We stop there and went in side to Buy a bolb for the license plate. It cost $1.27.And they put it in for free in 15 minutes we were driving off with lighted license plate.

Caitlin Mentink took care of my car needs before I walked in doors and when my car was done being serviced. Excellent customer service!

I was helping a friend who didn't know where the closes Honda dealership is.They gave him some good information.

Great place great people. They care about fixing your vehicle right the first time.