Janis Carey

Janis was wonderful to work with. Buckle up because we have so much to say about how great she is! First, Janis has a sincere focus on getting to know your preferences. She was enthusiastic about going to a variety of showings with us, seeing and hearing our reactions, and using this information to better tailor our search. She was incredibly patient with us as we sometimes exhibited reactions that were inconsistent with our stated preferences, and she used her exceptional analytical abilities to guide us toward better understanding of what we were looking for. On one weekend when she was out of town but arranged for another realtor to show us a property, she emailed a summary of our preferences to the realtor which absolutely nailed it! In short, Janis both listens carefully and guides helpfully in developing understanding of what to look for. Second, Janis is incredibly patient and understanding. We were house-shopping with multiple kids, and she was great at interacting with them and us while we switched rapidly between parent mode and homebuyer mode. She also patiently entertained countless questions from us (this was our first home purchase), both in person and via emails and calls. Third, Janis finds ways to be super helpful. She understood that we were not particularly handy, and during the showings she took special care to examine and discuss things we would not have focused on, such as the structural systems of the house, and in one case, nearby city utility infrastructure that could have had adverse implications for living at the property. We were searching in an area where the housing stock was a bit dated, so Janis also helped us envision how things could look with certain updates/renovations. Even after we had closed on our house, Janis sent us helpful information on HVAC options since she knew those systems would need to be updated. She was great about making herself available for showings, and as noted above, she would proactively make arrangements for a substitute realtor if needed. Finally, Janis was a rock star and trusted advisor in the offer and closing process. For the first house that we got under contract, she contacted a number of renovation firms to get estimates to confirm that our planned offer and renovation could fit our financial situation. When the inspection on that house turned up some significant risks, Janis compassionately helped us think through our options, which led us to the unquestionably right decision to terminate the transaction. It was a difficult emotional moment but Janis was right there to support us every step of the way. When the house that we ultimately purchased came on the market, Janis helped us move swiftly to see it and make our interest known to the sellers before the weekend, and she reached an agreement with the sellers to give us a reply to our formal offer within a matter of hours. For both that house and the one that we previously had under contract, Janis kept us on track for hitting deadlines in the closing process, and she was great at pointing out any nuances and decision points in the contracting process. For example, the sellers of our purchased home needed to resolve an estate issue, and Janis used the objections process to keep them focused on resolving that issue so that we could close on the agreed date. In sum, Janis is fantastic in so many ways! We had a great experience with her and she has our strongest recommendation.