Cross Insurance Agency

Abby Johnson with cross insurance is the best. Any questions I ever have she always has an answer to get to the bottom of the situation. If I ever need a legal document that gets me back on the road quick? She gets it done. On top of that, she treats you kindly, knowing that these matters aren’t typically the customers wheel house when it comes to understanding things.
Amazing customer service is a rarity these days.
Abby’s got it.

Abby is incredible!

Having her do my insurance policy was a dream!

My policy is pretty complicated. She really streamlined it and made it so easy.

In the past it was a huge struggle.

With Abby it was a breeze.

I would highly recommend her for people needing a commercial insurance policy

Abby at Cross Insurance is amazing to work with. She is responsive, thorough, and works miracles.

I just returned to the United States after living abroad for four years. As my credit score was relatively inactive, I had no driving experience, and no insurance during these years, there were very few insurance options available for me. Mrs. Johnson and Mrs. McCutchen were patient, diligent and honest when helping me. Other insurance agencies said my situation had little hope. Only these two wonderfully helpful women helped me find a suitable auto insurance company at the best cost for me. I highly recommend Cross Insurance Agency for any of your insurance needs!

Abby at Cross Insurance was very helpful and informative. She helped us lower our Insurance rate and helped is get full insured with our Tow business. I would highly recommend her for your insurance needs.

Thank you again!

Abby is amazing to work with she always goes above and beyond to make sure your needs are met and any questions are answered in a timely manner. She has the best customer service . I highly recommend her for your commercial insurance agent.

The agent Michelle personally called me back and went above and beyond in a time crunch to get me the quotes. Very honest and caring people.

Great deal to get covered via Western Pacific Insurance Group, trust me! My experience is the best price and the best options, call Sheryl Pratt to be treated as VIP - respectfully with professional positive attitude, no doubt

Cherry Pratt is an excellent and patient perpson. I have referred her to many of my family members and friends.
She is always a great help when I need help. Keep up the good work Cheryl.

My experience working with Abby Johnson at Cross Insurance Agency has been great. She has always given me wonderful customer service on top of finding me great deals that beat the compet. I highly recommend her to anyone looking for commercial insurance

It was such a pleasure working with Sheryl today. Her knowledge of the industry and kind nature made the whole process very smooth. I would highly recommend her for insurance needs.

I was just starting a wine tour business and contacted my regular insurance to see if they could help, they don’t do commercial insurance and they gave me four names to try. I called the first three and they were not very helpful or interested it seemed, I then call Abby at Cross insurance and I hit the jackpot. Abby said Greg, that sounds like a great business and I like your story. Abby guided me and was always there if I had any questions, she got back to me right away every time. My business is picking up and now Abby helps me with rental vans for bigger and double tours when needed. Thank you Abby!

I worked with Abby Johnson at Cross Insurance Agency for my business insurance needs and was very pleased with her quick responses and kind/professional demeanor.

Very helpful, personal, professional, positive, and productive experience talking with Sheryl. She is helpful, knowlegeable, follows through quickly and keeps the client in the loop of information.

Abby from Cross insurance agency came to our need in a time of relative desperation. We had been members of another insurance company for almost 20 years. When it was time to arrange for insurance during the purchase of our first house, this other insurance company fell extremely short on customer service in a way that may have prevented us from making this incredibly important and special purchase. I contacted Abby and she came through wonderfully. We shifted our housing and auto insurance to her stewardship and have been extremely happy with the service we have received.
Abby is hard-working, compassionate and very honest. I would recommend her to anyone.

Abby and her team are AMAZING. She really puts in the time and work to make things happen, and each person on the team has been quick to respond to requests and always willing to help. Thank you all for making our lives easier!

- BRO’S TOWS LLC

Love working with Abby at Cross Insurance! She is on top of our renewal and does an amazing job at getting us the best insurance for our Trucking company. We are an independent owner/operator and would recommend Abby for your trucking insurance!!

I spoke with Irene today over the phone. She was very helpful and answered all my questions about the changes in insurance dealings over the years. Cross insurance found us better coverage at a lower cost. Any time I need to call we always get courteous help from knowledgeable people.

I would love to say a special thank you to Sheryl Pratt! Without her help, I would be lost!! She has excellent customer service skills and outstanding professional performance. I could tell that Sheryl truly cares for other. She supported my claim made everything flow easy! Thank you!!!! :)

veery helpful, suggested new umbrella policy that was just what we needed in this current world. very personable, and always a pleasure to do business with. they have always made us feel like they care!