AutoZone Auto Parts

My husband is overseas right now, he’s in the Army. I could not figure out how to do the diagnostic code on my daughters car because there is a check engine light on. I don’t know anything about cars at all. I called this Autozone and a woman answered the phone I explained that I couldn’t get diagnostic to work then she asks me if I turned car on or if I was doing it right. I did do it right. I couldn’t get the app to connect with ours but my whole entire point of calling was to ask if your store did diagnostic testing. Finally she says they do. I drive up there with two kids in tow, I see the girl and she was very slowly cleaning off oil cans, she didn’t acknowledge me but I was honestly glad she didn’t she didn’t seem friendly at all. The woman she was helping she gave her two oil cans and they still had oil on them because I saw the customer cleaning it off and there was a lot.

I am so thankful that Lionel helped me because he went above and beyond, he took his time to explain everything to me which remember I don’t know anything about cars!, he checked the battery and did the diagnostic testing, then he suggested getting a new gasoline cover which I did gladly. He told me what was wrong with my daughters car and how much the part would be, I plan on buying it before my husband gets back and having him put it on. Lionel even went outside and showed us how to do the gasoline cover. He was so nice, personable, professional and friendly I am so glad that he helped us instead of the lady who seemed put out and irritated by me. I’m going to call the store tomorrow and tell them how wonderful Lionel was. He was so helpful the girl seemed like she was trying to look busy and she just had such an attitude. The girl had black hair

Bobby was great in helping me with a battery return. They were very patient and understanding about my needs. Great customer service!

I needed a check engine light checked out. They were very helpful and the problem was not serious. Thank you!!

They were really helpful and organized and they help me get specific answers for The problems with my vehicle

These guys are always so helpful to me. I am very appreciative of them.

Would highly recommend. My bulb burn out. They came out they installed it for me. Than highly recommend me to change out the housing of the bulb

Came in with my truck running rough. Justin was amazing and so helpful. He gave me good instructions and advice Thank you so much

I received very prompt, helpful service. They are knowledgeable, respectful and kind. I appreciate that. I will definitely go back.

The staff was extremely helpful in getting me back into my truck after locking my keys inside. Shout out to Justin and Andrew for the tips and tools to get me back in my vehicle and on the road again!

Made sure I purchased the correct dot 4 brake fluid

Bobby and Mara were a great help. Got our obii code and got the part we needed. Installed it within a few minutes. Thank you so much for the prompt and and genuine service.

Autozone always make things right!!!
Specially MJ. Thanks Sir. I appreciate how quick and smooth the warranty exchange went. I wish I could give you more stars but that’s the limit lol.

Donald helped me out when I was in a big hurry, had minor drivability problems and a CEL code lit up. Pulled the code, showed me the options, sold me the right parts and was knowledgeable.

He was so awesome, great customer service & very professional. Justin will definitely make the stress go away.

Tonight I had to stop in at AutoZone for an oil filter and some oil, since I am having to do my own oil change on my Honda... I have never done an oil change before on my vehicle, or any for that matter, let alone by myself.., so am super thankful that the cashier was extremely kind, non-judgy, and didn't speak to me like I was just a dumb female which was great!! He also stepped up by informing me of what I needed and would have to do, what to expect, and passed along all of that experienced knowledge that one, like myself, was glad to get. I will most DEFINETLY be coming to this one when needing any other car needs, and recommend others should too 🙂 Thanks for the help and awesome customer service, y'all rock!! ❤

Andrew went above and beyond to make sure I was able to be set up with a new battery in my car. Without his guidance I would've been completely stuck on what to do next. Very happy I chose to come to Autozone and get his assistance.

The best customer service experience. I've been going to Auto zone since I was young, the employees are very helpful no matter the state or store. This place is always my go to for auto parts or anything auto related.

Jamal was very helping tonight and we are so thankful for him! He helped me pick out windshield wipers and even installed them on my car in the pouring rain. Excellent service from an excellent employee! 😊

Jeronimo was so helpful in running a check on our RV battery and then changing it out. Even with lots of customers and the phone ringing often, he and Jamal gave us their time! Good customer service is rare these days! Thanks guys!

Chase B. helped me with a battery purchase. He was very knowledgeable and professional, helped fetch the old battery from my car and carried the new one out so I could care for my toddler. Chase’s customer service is excellent and I hope he is adequately recognized and compensated appropriately.