Clarks Bostonian Outlet

I was not expecting a Clarks employee to honestly make my day today. Outlet malls aren't known for good customer service. I had been shopping for shoes all afternoon across this mall and hadn't had a single employee at any store help me. But as soon as I walked into the Clarks outlet, Derek greeted me and helped me find what I was looking for. He was jovial with every customer who walked in. Really happy with my purchases, and glad I stopped in.

Super friendly and helpful customer service! They (1) helped me find a specific type of boot, (2) pulled another pair of shoes from the stockroom when one I wanted was unavailable in my size, and (3) took the time to polish the boots before putting them in the shopping bag. BOGO $20 was a great deal, too.

Great selection of shoes styles. I found a pair of fur-lined black leather winter dress boots. And a soft black leather pair of penny loafers. Customer service was fantastic also. They didn't have the boots in my size. so he called and ordered them from another store to be shipped directly to my house at no additional charge. The only thing I would say is that because it's an outlet they had limited sizes for each style of shoe remaining in stock.

They have very nice collection of shoes. The employee there is super friendly and helpful. He helped us with some suggestions and also was order to help place an order for a size they did not have in store. It is easy to recommend this place.

I never owned a pair of Clarks Shoes until the two pair I purchased this past wknd; And WOW!! I have worn them Sunday, Monday, Tuesday and Wednesday and they are by far the best shoes I have ever wore/owned. It's not just how comfortable they are to walk in BUT they are actually helping a muscle issue I have dealt with for years!

Great deals!! Buy 1 pair get 1 another for $20. Couldn't pass it up. They also honored my military discount.

Had a great sale.

The staff was very helpful. They displayed great patience even though i made three returns in 1 hour. Fantastic customer service.

Jeff provided me with the best customer service I've ever experienced; he was absolutely exceptional and I will definitely be returning.

Evergreen favorite brand. I quite have a collection of Clarks shoes in my wardrobe coz they are so comfortable and classy at the same time.

Customer service was great. Their shoes are not my style.

Lots of great shoes for men and women. Great discounts for back to school.

Great people and found the perfect pair of shoes.

A lot of shoes! Love Clarks! Aisles were very narrow! Hard to look!

The only place I can get comfortable shoes!

Great store with super friendly staff!

Crazy sales

Great place! Super helpful staff!

Super helpful sales reps!

Great place to shop