T-Mobile Authorized Retailer

We had John help set our new phone and transfer all the info from our old phone . We got excellent service . We are an older couple, he applied the screen protector and the new otterbox . He made sure everything transferred correctly . Great customer service . Positive pleasing attitude Thank you John

Great Employee Respect and A Very Nice Store Manager Joe is very knowledgeable about his duties as a retail manager also the store was neat and clean it's no wonder t-mobile is called the un-carrier they are always courteous and get the job done!! Missing the previous Employee Ash at this store location Ash was super and great at helping customers with whatever was needed done we miss you Ash plz come back to t-mobile!!

Noble Blvd store has never let me down. I have thoroughly enjoyed each employee and experience every time I visited this store, so I'll continue to return there for any of my phone or internet needs. I upgraded 3 lines my past trip. I was luckily working with Noel who was professional, attentive, positive, friendly and was great at multitasking. I also appreciated Kyle and Joe for their greetings and honest input. All three of these guys were great with customers, empathized and went above and beyond for everyone (I observed several encounters with customers while I was here). It's also outstanding how many customers come in close to closing. (Stop that... most phone/internet upgrades/purchases etc take well over a half hour). The guys were gracious and still went above and beyond to help customers but it's extremely rude for people to come in close to closing, when they can see the hours and know they're keeping the employees past the time. All of which, these 3 handled extremely well. I appreciate down to earth people who straight-shoot me and try not to waste my time. I have received this every time at this store, most recently with Noel. He handled everything I needed as fast as he could. He was wonderful at tackling multiple issues/multiple customers while my data was transferring as he assisted other customers... he perfectly assured every customer they were not forgotten about, that they (the TM employees) would take care of us and apologizing for any (understood) wait times. Noel was very knowledgeable and didn't make me feel "like a number" or feel pressured into anything like most sales reps do. Thank you to Noble Blvd store (and now Noel - can't spell Noble without Noel) for always being real, professional and friendly. I appreciate you.

Where to begin. I started my evening off by seeking out a new mobile carrier. I entered a T-Mobile down by giant and they asked us to come back because it was 30 minutes before they closed. We agreed and left. We arrived at this T-Mobile where a battle of wits occurred. The only way to describe the battle that occurred between ash and I is that of Braveheart.

Not only did ash demonstrate the ability to listen, he also used active listening skills to help uncover my unspoken needs as well as solving my immediate ones. We left with 3 new lines of service, plenty of accessories and I am going to be going back to get a watch from him!

As this great story comes to an end, I bow my head to the worthy adversary Ash. ‘‘Twas an honor to have an actual great experience at a cell phone store.

2 days ago I went into this store to start a new contract with this company. The guy who greeted me was Ash. He was so nice and helpful. He didn't feed me the normal salesman talk and he double checked everything before any decisions were put in place. He was very funny and he saved me so much money. I overheard some of his coworkers while we were there and I'm glad he was the one to assist me cause I can tell you now he's their best sales rep. As for the phone service itself, it's been awesome so far and my new phone has been even better. I highly recommend the new galaxy 23. Have 0 complaints whatsoever.😁😁😁😁

Very highly recommend! Excellent customer service and support! Ash helped answer and support any question we asked! He completed a warranty exchange and transferred all my information. He spent so much time with us! We will be back! Thank you!

Ash was above and beyond amazing! We came in with lots of questions and needs and he answered them all with a fantastic attitude and professionalism. I will be sure to make sure he is on shift before our next trip in! 5 Stars isn’t enough:)

Recently switched over to T-mobile from Verizon. Kyle was exceptionally courteous, very knowledgeable, an outstanding asset to T-mobile. Couldn't have asked for a better guy to deal with. He is definitely 5 star🤗

My family and I had a great experience at the TMobile in Carlisle PA on Noble Blvd. We switched over 4 phones and got home internet service. The manager was extremely helpful and helped us save money! We are very happy with our switch! We highly recommend them!

Customer service experience today was outstanding. Kristyn and Josiah are welcoming, knowledgeable, and efficient. After several weeks of frustrating customer service by phone and in-person at other stores, Kristyn and Josiah delivered exactly the kind of assistance to match my needs. Five stars for this team!

Customer service was excellent Josiah he was great. the manager Wilbur was great as well he even helped my daughter out with her phone.. they really get you the best plan for your money.. I highly recommend them to everyone….

Wilbur was a gem! Super helpful. I thought I was going in for one quick thing but was helped on a bunch of things that saved me money and improved my service. Highly recommend!

I just wanted to say a huge THANKYOU to Ash here at the T Mobile store while I was working out of my town. My data service was totally down and without Ash’s help I may find myself lost attempting to drive home. Yes, I had absolutely no travel or navigation data
TG I found this store!!

This store was extremely clean and had excellent customer service skills! Wilbur Gordon was the gentleman that helped me with all my questions and got me the phone I wanted, plus other devices all within my budget! He was extremely kind and genuine! I definitely will give a 10/10

Had a wonderful experience at the T-Mobile store. Aida was a great help and very knowledgeable about all the store products. Very friendly and has great customer service skills. Keep up the good work Aida!!

Great team at this store! Xander was very knowledgeable and polite. I will definitely go back to this store for any future needs. Thank you!

Ash is amazing and helped me so much with setting up my phone and even stayed an hour later to help me on Christmas Eve. He’s amazing again and I can’t thank him enough for helping me and making my Christmas extra special with a new bigger phone!

This store rocks! Staff is so friendly and helpful. Stopped in to see if they could access my Sprint Advantage Club account, and walked out 20 minutes later with new Revvl 4+ smartphone for my parents. Awesome service Steven and team! Wishing you the best in 2021.

I was surprised how much better this store is than Verizon when I was with them. Completely different energy. These guys like to have fun and also saved me money

As a long time Sprint customer we had been to many T Mobile stores and they were unable to help or would not take the time, Ash and Kyle took the time-saved us money, and answered all thr questions we had, this will be my got to store for any phone needs.