AutoMetrics

Hands down the best automotive shop for Volvo Repairs, Maintenance and service. Highly recommend this Shop. Friendly, knowledgeable, Fast, Reliable. Great communication. No matter the problem big or small they will treat you and your vehicle right. I'm normally a skeptic when it comes to repair shops. This is one of the good shops. Special shout-out to Cody. So if you have a Volvo or a foreign car look nowhere else except autometrics.

I had a minor mechanical emergency. I went to three shops and nobody could get me in, each sent me some place else. These guys made it happen. Got a tech on the problem, found the problem, got the part, installed and tested. And test drive as a double check. In our crazy winter weather that was very much appreciated. Their shop is spotless clean with a pleasantly quiet waiting room. They service all makes and models, mine happened to be older but got the great care of a much newer higher end car. Thank you, Terry and tech for an amazing experience.

Hands down best shop in town. Best customer service, honest. Best technicians who take pride in their work. They keep you updated with a full report of your vehicle. They don’t leave your steering wheel greasy or seat dirty like some places. They have common courtesy to make sure your vehicle was better then when it came in. you get what you pay for I wouldn’t trust any other shop than Autometrics.

AutoMetrics were amazing to work with during a breakdown in Yakima. They are very knowledgeable and were able to complete the complex repair and get us back on the road in an incredibly quick timeframe! Absolutely recommend them for any repairs whether passing through or staying in Yakima!

Thorough and professional. Photos and video provide confirmation and reassurance that tasks were performed as discussed. No hidden fees or pressure to complete additional maintenance. Would definitely do business again.

Autometrics is definitely one of a kind! It’s rare to find a mechanic shop that is as thorough and detailed as them. I used to go to another shop here in town that I thought was outstanding and after visiting Autometrics one time I realized I was wrong. From their customer service to actual work, they are the best. Now my family and friends have started going to Autometrics and feel the same way I do. I have found my forever mechanic shop. Thank you Autometrics!

Couldn’t find a single shop in Ellensburg that could align a lowered car. Terry and his guys got my car in alignment without any issues! Very impressed with the quality of customer service and the service write up info shared

Great service on my Toyota Prius! Easy to schedule, great customer service, and much less $$ than the dealership for the same job! Thank you!

Friendly knowledgeable staff! Cody was AMAZING and so helpful! I highly recommend using Autometrics for all your car maintenance needs and repairs!!

I was surprised at how inexpensive it was. I thought I was going to spend a lot more money. Very friendly staff I would recommend anybody with transmission problems go to autometrics

AutoMetrics is our go to when it comes to fast and reliable service! Been coming here for years and haven’t been disappointed. Always hard to find those who know about European vehicles but they are the best by far!

very nice and attentive, did great work. offered shuttle service to get around town.
got me in fast, would come back in future

My car had a list of significant repairs needed after being hit by a pick up. Autometrics, Valentine in particular, was stellar! With each inspection and identification; pictures, videos, and an estimate was provided. I was kept up to date with each step in the procedure. When my insurance company, Allstate, had questions, Valentine spoke with them and was able to provide specifics and detailed information enabling my insurance company to make an informed decision to cover the expenses.
I have great respect and appreciation for AutoMetrics quality workmanship, professionalism, and intermittent honest communication.

From the moment I walked in the door the associates at the front end greeted me as though I am their number one customer. Furthermore, they provided me with service that two other shops could not even come close to fulfilling. The entire experience was met with professional and courteous care that is undeniably second to none. I'm so glad that a friend recommended AutoMetrics!

Excellent experience using Autometrics! Second time using them and they are quick and honest! They also have technology that allows for text updates! Give them a try!

I own a 2020 Audi Q7 and was having to travel to Audi Tri-Cities for any kind of service. Art in service at Audi Tri-Cities gave me the name of AutoMetrics here in Yakima so I wouldn't have to travel for minor things like an oil change. I called AutoMetrics immediately and Terry promptly got my Audi in for service. They went beyond my expectations and my Audi was serviced in a timely manner. After my Audi was serviced, we made an appointment to have our 2010 Toyota Tundra Platinum serviced. They fixed things that even the Toyota dealership couldn't fix. Terry, Valentine and Cody are the best. They explained every detail of the service with accompanying photos. We will be taking our vehicles to AutoMetrics for all our needs. BTW - AutoMetrics even replaced our windshield wiper blades on the Toyota. This was an issue we had with the Yakima dealership. We had it in four different times trying to get JUST the wiper blades correct. AutoMetrics got it right the FIRST time. Thank you AutoMetrics!!

They were great, identified the issues and were able to resolve in a quick efficient manner. Highly recommend.

Very detailed & organized with information. Cody and Daniel had top notch customer service. I will definitely be a returning client!

Everyone at Autometrics was kind, helpful and explained things in a manner a layman can understand. I appreciate that you are there to take care of my Mini!!

Had an excellent experience here. By far the best experience I have had from any shop in the past. If you want Transparency and Quality in service I highly recommend AutoMetrics.