ELM Shoes

Genuinely the best shoe buying experience I’ve ever had. The service I received from Shawnee was absolutely top notch and made a pleasant experience out of one of my least favorite things to do; shoe shopping. Shawnee was knowledgeable of the store’s inventory, and additionally possesses incredible product knowledge, and knew exactly what I was after. She very clearly cares about her job, and makes people feel important. I will certainly be back for my next pair.

Two words. Above and Beyond. Selection here is too notch. Great store layout. Prices are competitive. All that pales in comparison to the knowledge and service provided by the employees. They will fix you up with exactly what you need. Not sure about something footware related? Just ask and they will get you sorted. Stop by and support local businesses!

Had an amazing experience with my mother thanks to Grace! She took her time to make sure we chose the best options for our wants and needs. There were so many great recommendations and we appreciate her care and knowledge! I was able to get the most supportive shoes I have ever owned. Definitely recommend going here!

As someone with plantar fasciitis and overall problem feet I drive over 40 minutes to go to this shoe store only. From work out sneakers, to work shoes, to slippers, they have all of needs taken care of in the best brands available in the business (for fair prices).
Grace is absolutely amazing and I was so thankful to be taken care of by her today. She help me figure out that I was wearing the wrong shoe size and gave me recommendations to help me feel confident with my purchase. She was welcoming and seemed to truly care about my needs.
In the past, the staff have always gone above and beyond for me. I am not from the area, but since I have moved here, I feel this is the best shoe store that I have ever been to. This store is local, welcoming and not a huge franchise that only cares about your $$$. I am so thankful that I have an option to go in and try on the brands that I want and see if they are a good fit for my feet. So much better than blindly ordering things online and having to deal with online returns.

Grace is awesome!! I suffer from plantar fasciitis and was very anxious about what sneaker to purchase that would help with that. She was quite informative and relatable to my situation. She took her time with me. I highly recommend shopping there. Thank you, Grace!

I had my first experience at ELM today and I was blow away with their service. Grace helped me to find a good pair of shoes for my needs. She was patient, efficient, and caring. The choices she picked out for me to choose from were spot on. Thank you Grace! I’m already getting a feel of my Clifton 9 HOKAs around the house and loving them! I’m set for work and nursing school!

This is a real shoe store like the good old days! Where they help you try on shoes & find your size. There were so many brands of shoes i'd never seen before! I think better quality than what most places carry these days. Will be back when i need shoes!

First time there and Definitely won’t be the last! Ineeded a new pair of boots for work and wanted to give Redwings a try and my wife is from Greencastle and we only live 25 minutes away and I just never thought about ELM shoes always went to places like super shoe .I’m so glad I decided to go there the staff is simply amazing. They are so kind,courteous and care so much about the customer. I’m picky about how shoes fit but the staff there worked with me so much that I actually took boots back three times to get the right fit that I wanted and they did not care how many times I brought them back they just wanted to make sure I was happy. Elm shoes has earned a family of new customers!! THANK YOU ELM SHOES

Today was my first time at this store. I tried several pairs of shoes on and unfortunately none were my size. However, the lady that helped me was just wonderful. Finally we decided that we needed to order a pair in the size I needed.
Definitely will come to this store when I'm in town. Can't wait for my shoes to come in.
Thank you

Gavin is extremely good kind gentle listens helps you find the right pair of shoes old fashion Customer service the way it used to be if you’re a person that just can’t find the right pair of shoes go and visit them. The whole staff is wonderful and I believe you will have a positive experience.

Thank you, Grace! Your customer service was phenomenal! I appreciate you taking the time to assist me in finding the perfect pair(s) of shoes. Thank you ELM Shoes!

Excellent selection of shoes and staff to help you find what you want and fit the shoe to your foot..

If you go to ELM and are looking for a great shoe to fit your feet the right way this is the place to go. We really like Gavin he is super nice and very helpful in finding the right shoe for my boyfriend. Thanks so much for helping us Gavin.

Grate staff. wonderful selections. Went with a pair of Irish setters. Hard to fine good qualities stuff any more but elm has the good stuff will be back soon dont for get about the DARN TOUGH socks there A+

Amazing selection of beautiful high quality shoes. When you walk in you can smell the leather. You are surrounded by beautiful, comfortable, butter soft shoes, boots and sandles. There is a clearance room that is very tidy and organized. I found an amazing pair of boots!
I will be back. This shop is a must visit location! Also, everyone working was kind, professional, and curtious.

Couldn't remember the guys name that helped us but he was very helpful and patient. No complaints for the company itself but got a new pair of timberland work shoes and the fabric under the composite toe is hanging so rubs my toe. Other than that the prices were very decent an store has a nice layout and great location

The service in this store is beyond fantastic. Haley waited on my wife today who is very difficult to fit up for shoes she has a very narrow heel and most shoes slip off, Haley took her time and after many tips to the warehouse she found a pair that fit my wife great. Thank you Haley for a terrific first time visit to ELM shoes, we will be back and also spread the news of this store.

Folks if you live in the Greencastle or surrounding area, don't miss this gem of a shoe store. Sheila did an amazing job as a sales clerk. She pleasantly got out numerous pair of shoes, so that I could see the style and have a great fit. My husband was also fit and bought shoes and socks. Amazing service like this is hard to find. You will not be disappointed at this shoe store!

Service is wonderful at this store! If you have tired feet, foot issues or just need comfort, shop here. Stop wearing cheap shoes and sneakers! Comfortable shoes and support, lead to happy feet. Remember those shoes with support you wore as a kid? They're right here.

Fantastic service. Great selection. Fair prices.