United States Postal Service

Been here once, and it was a great experience! I buy stamps about once every two years, and for my most recent trip I landed here. Since there were no other customers to hold up, I asked about the seasonal/holiday stamps. The staff enthusiastically brought out a whole binder of them. They paged through every sheet with me, even gave me a run-down of how long the current ones would be available and when the upcoming specials would arrive, just in case I wanted to come back later. Truly went the extra mile.

This is by far my favorite post office. First, they have the most convenient hours of any other location being open until 7 pm during the week! Many times I wouldn't arrive until the last seconds of closing and they always welcome me with a smile. Second, every experience I have had there has been very friendly and helpful. They always have a friendly disposition and have nice things to say as well as direct me with the best information. Third, I have had absolutely no trouble with anything I have had mailed from there. i.e. mail delayed receipt (as I have had mailing from other locations). If I was able to give this location 10 stars I would. As far as post offices are concerned, they are the best!

The nicest U.S. Postal Service workers in the country work at the Steamtown Mall Post Office. They are fast, efficient, very knowledgeable & always have a smile & a kind word! The business hours make it super convenient for those who work.

i always ship out packages here because i work til late and they are open til 7pm which is great.also being the only one open on sundays is great too even if it is just for 4 hours...that's 4 hours more than every other store. i deal with different employees all the time and each one has been friendly. parking sucks because people hog the parking in front and its only 15 minute parking which people park there for way longer than that. what parking in scranton doesnt suck though. save time and aggravation and just park in the 15 minute parking by where the old bon ton was and walk up to the place

I am very happy to have this post office close to my place.So nice people work there. They are very helpful, nice, polite, work very fast and accurate.
The best post service.

I absolutely hate going to the post office. But my interaction with Amanda today was so positive and she was so friendly and helpful ! She's a rockstar !

Truly the nicest, most patient, and helpful staff of any business, not just Post Offices, but all businesses.

They are always very kind. I have never had any problems with this branch, I highly recommend!

😁Like the post office, the people that work are so nice , they say hello to you when you come up to the desk , very friendly people, don’t ever close . 👍👍👍

i buy here stamps constantly because i go to the university nearby. kind staff, affordable prices, and very productive.

Friendliest most courteous employees of any Post Office I have ever visited!

Great personal service!! Great personalities!
They make feel right at home.

Friendly postal workers. FAST delivery and professional people

Very friendly and helpful everytime I visit.

Nice staff. No electronic self service machine.

They are always pleasant and helpful ☺

Great p I shall service,, qiuck and polite service

nice staff.

Fast service. Friendly workers.

Very good branch.