Star Community Health Family Practice - Bethlehem

Dr Tu Le is one of the best doctors I've seen throughout my life experience. He really listens with sincere compassion, and acts with utmost professionalism.

Well star did it again,when all hope was lost,they came through for me,once again stars light pulled me from the darkness.thank you star for being there for me when I needed u the most.bless the ent doctor who saved me.

After couple visits, seems finally everyone doing better. I do not seem to see questionable staff on their doctors list with their profile picture and name when I was there. 🙃👍

Yee, think I am very satisfied overall. Appears no problems at all! 😁 7

My kids have been here since they were babies.. best doctors office ever! The staff is excellent and anything we ever need they always respond to us immediately.. thanks to helen,shirly,nicole,and all the nurses and doctors for all you guys do for us...

Dr. Tran took his time to address and talk me through all of my concerns. I am delighted with this office.

Always nice and very professional

Excellent service

AWESOME

Lynn Phillips is wonderful. Hold time when calling is ALWAYS horrible. Always at least twenty minutes and more times than not am proceeded to hold a second time trying to make appointment. Considering switching to somewhere that is easily accessible.

The doctors are wonderful once you get in to see them. However the follow up is horrible. A STAT test is ordered and there is ZERO follow up phone call or communication from the office. I had to wait 27 min on hold and repeat my information 3 times before the receptionist even understood what I was calling about. It is now 5 days AFTER the STAT test and I have still not heard about the results. I understand the medical world is upside-down but, simple follow though is the most basic of care.

Update:
24hrs later....no return call from the office.

Difficult to manage medications with. Good doctors and staff, but I feel this practice lacks proper systemization. 128+ hours to improperly fill an emergency medication is too long. 6 messages, 8 phone calls, 1 prescription cancellation. Again, I like all of the staff but they often feel overwhelmed.

A newly administered drug medication was given at the lowest dose and used for a full week. In spite of the urgency I communicated that the heart medication dosage needed to be increased, Star Wellness provided poor unresponsive care . On staff physician never got back to me even after my own call back that provided them with a weeks worth of elevated blood pressure readings, that were taken at different interval.

We’re going to a different practice.