Mattress Firm Matamoras

It’s a pleasure to share this review regarding my recent experience in purchasing a new mattress set. Both myself and my husband recently visited Mattress Firm in Matamoras PA and received the best customer service. Erica shared her knowledge and asked us all the right questions so that my husband and I could make the best selection for our needs. Prior to our store visit I spoke with Erica over the phone and knew immediately that she is a great asset to this business. It was also very helpful that she invited myself and husband to stop in and try out the mattresses.I recommend going to this location and speaking with 🌻Erica!
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Cliff was wonderful! He was very knowledgeable about your products and spent enough time with us so we did not feel rushed. He explained everything clearly and helped us select the best bed we've probably ever chosen. That's saying something considering my husband and I have been together for 33 years and have had many many terrible nights sleeping on mattresses that were the wrong well, everything for our needs. Thank you Cliff for doing the best job ever!!! A+++++ Will purchase again.

Sales associate was very friendly and helpful. Wasn't pushy to sell a product and listened to what we were looking for and steered us in the right direction. Excellent customer service and great prices. Got exactly what I needed

Great guidance! Wonderful sales people. Most pleasant transaction on a larger purchase I’ve had in a long time. Pricing was very fair. Thanks!

Our experience at this Mattress Firm in Matamoras Pa. was fantastic. Our sales person (Clifford) was exceptionally professional as to all aspects of our mattress shopping. He met us on the floor and introduced himself to us, asked us what we were looking for and what we thought we needed. He asked if we had ever been through a mattress sizing process/profile. We said yes and mentioned a competitor business and accepted to go through another with Cliff. After listening to us, he started with what he thought would be of our interest and needs. He pointed out so many things that we were unaware of with sleeping. Not only did he show us so many choices, he explained prose and cons of all that we sampled. He was very knowledgeable of his products, very confident of himself and very considerate on how he presented his answers.
I would definitely recommend this store and especially Cliff to whoever maybe seeking the need to purchase a bed.
Thank You Mattress Firm for your products and experience through your finely trained staff.👍

Customer Service skills were impeccable. Super informative right to the point and very welcoming. I’d recommend this place to anyone looking to get the right help. They gave me exactly what I needed how I needed it and when I needed it can’t ask for more than that I appreciate the company And the service that I was provided With Five stars All day.

Great experience at Mattress Firm. Clifford the salesman was informative, reassuring and very personable. Would recommend him and Mattress Firm without hesitation

Melissa and Erica were very pleasant and knowledgeable. Never knew there was so much information on a mattress. Very pleasant experience.

Cliff was very patient and informative. He took the time to make sure we understood each of the bases and different mattress options, I highly recommend going in to see cliff, he will make sure you leave with the comfort you deserve.

Clifford was so helpful. He is a wealth of information. He made mattress buying a pleasant experience and he listens to what you say. We are excited to be getting our new mattress this week.

Chelsea was an awesome saleswoman. She was very knowledgeable and asked appropriate questions to figure out what we were looking for, demonstrating the features of each product. We came in looking for an inexpensive spare room bed, but quickly realized, after seeing demos at the fair, that we deserved a more comfortable articulated bed for ourselves to help with sleep apnea and pain. She was not at all pushy, but rather personable and patient. I’d recommend her and Mattress Firm to anyone looking to purchase a bed.

Cliff is a sleep scientist! He knows so much and is so helpful. He was even great with my kids.
As someone with a lot of physical pain, it made me feel so seem to have someone really take the time to help me feel better.

Very down to earth! They were extremely friendly and informative with their mattresses. Very quick service. Would definitely go back!

I enjoyed my sales man Clifford, was very helpful and took his time with my wife and I.
Haven't received anything yet so I can't say much about product!

From start to finish - from the moment we walked in the store to start looking to the moment our new bed was set up - was fantastic she easy and fun!

Cliff helped us, and he was so kind, friendly and knowledgeable. There was no pressure at all; whether it took days, weeks, or months, he wanted us to find the perfect bed - and he was there to help us every step of the way. When we had questions and asked or emailed him, he answered right away. He made sure that we had everything we needed and that the delivery went perfectly.

I could go on about the experience and how fantastic Cliff was, but I suggest you go into the Matamoras store and experience it for yourself!

Amazing customer service with Melissa! She was able to look up a prior order and give us a great deal on THREE bed sets and accessories.
Thanks Melissa

Clifford my sleep expert. What an amazing experience.
Clifford walked me through the dos and don't to choose the perfect mattress for me. Best experience ever very attractive to the customers. Can't wait until I get my new mattress next week. Thanks Mr.clifford for your willingness to help.

Had an amazing experience with this store. Our sales representative Andre Thompson was not only amazing, professional, and kind, but he really knew what would be best for my husband and I. I came in thinking I knew what I wanted, but he had me try other mattresses and we ended up choosing tempur pedic because it was more of what we were looking for. He was honest about getting less commission on what we chose b.c. all he cared about was what we needed instead. We cannot wait to receive the new mattress tomorrow. Update: 6/5/21... We just received our bed and not only were Willy and Tony arrived earlier then the time window, they assembled the bed in no time!! Seriously our experience from start to last was AMAZING!!!

Erica was very helpful and informative on all the available bed and mattress choices. Would gladly recommend to anyone interested in similar bedding needs

Dylan was great to work with. He explained everything in detail. Gave us the best price and had it delivered asap!!