moto-heaven

Ordered some brake lines online. They shipped quick! Got the wrong parts and there was a little delay in getting it corrected. But when I talked to their people, I could tell they cared about their business and their customers. I would order from them again!

I've been dealing with Jim and the gang at Moto-Heaven since 2012 when they helped me customize two of my hikes with awesome Hel brake lines and other parts.
Since then two more of my bikes (KLR,Ktm 990, KTM 530) and a friends Ducati Monster.
They've custom made parts and shipped them across the country for me, when I've been on multi-month rides!
Always exceptional service!!!

I highly recommend them!
Jettn'Jim

Great online distributor, will sell at the shop if you stop by. Good for pretty much anything on and off-road, motorcycles,4 wheelers, utvs, side by side, snowmobiles, bicycles. And more.

Jim Miller is the man Moto-Heaven always comes through for me!

Helpful people and great products.

RAHHHHHHHHHHHH

Bought steel lines, showed up with incorrect fittings/lengths. Spoke to Jim, provided correct lengths and pictures of stock lines to have correct lines sent. Radio silence, sent back lines, waited almost three weeks, no response from text/email and number was out of service. Called the fax number and got through to request refund. Was told I would be refunded that day and it's been over a week with nothing. Having to dispute the transaction through the bank to get anywhere.

Please do not support Business which disappoint consumers. Order a brake line in Jul 2018 and till date May 2019 nothing was delivered.

A refund was requested and they constantly constantly replied by saying they will get back asap.

Just don't buy anything from Moto-Heaven and their HEL Performance USA site.

This company has failed to follow through with a return/exchange process. I returned a shifter that I received as a gift, and it has been eight months, and they still refuse to ship back the correct one or refund my money.

Lousy communication and to boot, their phone number listed is not in service. Even if I ever get the item I ordered, the fact I can't get in touch with them leaves a sour taste in my mouth. I can't imagine getting help out of them for an item on warranty. At this point I'm sorry I've dealt with them.

I wanted to order a $400 snowmobile ramp and I tried to call them for expedited shipping, but the phone number didn't work. Moved onto the next vendor.

Order was not received. Horrible communication. Does not reply to emails and phone number is not in service.

2 months later... No product, no shipping info or replies to multiple attempts to contact.