Raymour & Flanigan Furniture and Mattress Store

Absolutely great experience !! I needed to furnish my entire townhouse. Kelly G at Raymour & Flanigan Norwalk, CT was awesome, so easy to work with. Within 5 minutes of being there, explaining what I wanted and room layouts, Kelly knew what would work and what wouldn't. She let us shop at our own pace and suggested some design layouts. Even after getting home, I decided to order a bedroom set over the phone with her. If there is a monthly recognition award, Kelly should be considered. Thank you

Impressive store! The assistants, especially Tatiana, made my experience exceptional. Working with her was a pleasure—she exudes confidence in all the products and understands your needs so well that it's like having a knowledgeable mom guide you in choosing the perfect piece of furniture. I would have been lost without her, but Tatiana made me feel right at home in the store!

Our representative, David was great. He was very helpful in narrowing down the sofa we wanted and made the whole process as easy as possible from the beginning of our interaction up to the payment options. Very professional. An overall pleasant experience, would shop here again.

Renault was great! He was very patient and answered all my questions. He tried to show me sofas in my price range. Very happy with the service.

I was in and out in 1 hour I purchased a loveseat, in stock, delivered in 3 days.My. saleswoman was working with me and another customer. She never made me feel neglected and I’m so happy with my purchase

Kelly was attentive and very helpful. She listened to our business needs and helped find the best solution. Definitely coming back in the future!

I was shopping for a mattress. The sales rep was great and so helpful. There wa no pressure and he guided me to just the right types to try. He left me alone so that I had time to really spend enough time on each one to truly make thr right decision.

Tatiana Volkova was amazing, knowledgeable, friendly, charismatic, agreeable, sweet, smart, kind, and respectful. I love the way she guided us along to find the perfect match for our small cute apartment. Thanks!!

This store is amazing, the person who took care of us Renault Antoine was very informative and gave great customer service. He walked us through every single step and option and we ended up purchasing what we wanted! Thank you

I always find your store uncomfortable as soon as you walk in the door the salesman soup down on you like vultures, over the years I have purchased many pieces of furniture from your store. That is the one thing that my wife and I cannot stand we’re coming to look at style, color, measurements, etc. and want to talk amongst ourselves when we’re ready to talk to our sales person we would let you know but it’s never the case at Raymour and Flanigan However, Kelly was our sales person. She was professional, knowledgeable there to help us and yet gave us our space. This was the best purchasing experience we’ve had at Raymore Flanigan. Because of Kelly, we decided to purchase our sofa.

Great selection of furniture. Customer Service was excellent, and the furniture delivery was smooth, on time and without any problems.

It’s always a pleasure shopping at Raymour & Flanigan i had bought almost everything there you name it. The reason why it’s because they have a great team and because they have great management. The team is eager to help you they don’t push you in anyway they take there time with you that’s why i said i almost bought everything there and i am happy with my purchases i would not go anywhere else. Checking out process was nice & easy also the delivery guys were great!!

Spent a couple of hours at RF in Norwalk with David Fernandez, who was one of the very best examples of providing sincere, caring, empathetic, knowledgeable, overly helpful customer service I have ever encountered. I spent my entire career in consumer focused businesses, initially as a retail CEO and then as the chairman of a major consulting firm. David was assisting me in selecting furniture and sundries for an apartment for my wife in a memory care community and handled both me and the assignment at hand with a sincere willingness to provide the help and understanding I needed. So many consumer facing businesses are sorely lacking the element that David exemplifies. It was an uplifting experience meeting and working with him and I congratulate RF on retaining his rare qualities for the last 26 years

We had randy and he sold us a queen bedroom set and a big mirror and we got it for a good deal we had a hard time deciding on what to get and he was patient with us I recommend buying furniture from here.

Excellent customer service support while placing my order over the phone. I enjoy Raymour & Flanigan and the quality of products they offer.

I came to the store today to buy a desk, bed, and dresser. I was fortunate to have Renault Antoine help me and he was amazing! He gave me various options to choose from but also gave me good suggestions. Thanks Renault for being amazing and making my shopping experience well worth my time and money.

The people were so nice and attentive, I want to go back and buy more furniture from them! Can't wait to get a bigger place! I'm really excited about my new couch arriving tomorrow! Fast turnaround time for delivery, financing, and great selection.

2 men were very courteous and efficient upon delivery and placement on my sofa. They came on time period as quoted on the text. Thank you carole Frisch @ 18 Holly Lane in Darien Ct

Kelly in the Norwalk CT store is a pleasure to work with. This was my second time working with her and I have never been unhappy with the team or my purchases...

I walked in the store looking only for mattress and found great sets. The team leader Jean Imozy very knowledgeable and attentive. Overall great experience shopping.