Kia of Groton

These guys are great! They did my oil, plugs and tire rotation on my 2015 Optima, which was fine, but they also vacuumed out my car! I didn't even realize it right away, but when I did, I was so pleased and surprised! It was like a gift and I will be happy to do all my services there. Thanks Kia of Groton!!

I had the pleasure of working with Trevor. This is my first car on my own and I was beyond anxious. Answered all my questions and got me in the vehicle I could only dream of. The price and rate was beyond fair and the whole company was incredible. I loved working with Trevor but I like knowing I can easily work with anyone if he is not there. Its easy to reach them and they are fast for the “new car buying process.” Absolutely recommend going here and thank you to you all for what you have done for me.

Carl in the service department got my catalytic converter changed quickly and it was covered under warranty. While they had my car they handled a couple recall items too. The service could not have gone better and I was aware of what was happening each step of the process. I will definitely bring my car back to Kia of Groton in the future for service.

I brought my Kia Optima in as my check engine light was going on and off over the course of a month even after having it diagnosed and the oil flushed. The team at Kia Groton correctly diagnosed the issue and performed a goodwill fix as the faulty part never had an issue date when the car was originally purchased. I’m newer to the state and service like this is what makes me want to continue to go back when needed!

We ran into an issue with our Kia while driving though CT yesterday. We were away from home and concerned about making it home. Caitlynne and the service team made us feel welcome and they were able to get our vehicle looked at quickly. The whole team worked to get us back on the road safely. I can't thank this team enough for their hospitality and quick work.

Amanda Morhardt created a great shopping experience. She was informative, and made the process as smooth and simple as possible, as we we came from out of state. It was a gently used Kia, and she provided best in class service as if we were purchasing the most expensive Telluride. Seek her out to help with your next car…

If you're in the market for a new car, do yourself a favor: visit this dealership & talk to Stephanie. I was pleasantly surprised with how honest, upfront, & absolutely professional KIA of Groton is with the whole process - that's a rarity these days! Stephanie located the exact car I wanted right down to the colors & options at one or their sister dealerships in Massachusetts & had it delivered & ready for me ASAP. Fair pricing, honesty, and no surprises the day you pick-up your new ride - what else can you ask for? I'm elated with my 2023 Soul S Surf Blue Edition!

I had my 2016 Sorento engine replaced under recall warranty. I was expecting a hassle and a long turnaround but to my surprise KOG was fantastic throughout the stressful situation. They honored the warranty and didn’t try to upcharge for other things. The mechanical assessment was quick, and the total replacement/repair took less than two weeks. Very impressed with service team at KOG! They’ll be my first visit when it’s time to buy a new vehicle.

Almost no one in CT had the exact car i wanted in stock, but they did and sold me it for a very fair price, and gave me a good price on my trade. Financing was easy to work with, they are very understanding of working with a budget. I highly recommend working with Amanda, she is so friendly and helpful

Jazmyne was an outstanding sales person. The manager doing the paperwork made the process quick. They had everything ready and it was the easiest car buying experience my family has ever had. I would highly recommend purchasing your kia here. Way better than all the other dealers I went to and I love my new car!!

Amanda was an absolute pleasure to work with. She was super friendly, communicative and made our entire car buying experience seamless. We highly recommend this dealership. We love our new car, thank you Kia of Groton!

Love this place. Got us the deal we had been looking for, for over a year + the vehicle we wanted. Always kind & honest.

I have bought several vans from Kia of groton. This weekend we broke down in Vermont and had the van towed to Kia of Groton the service department was fast to diagnose the problem my van was just over 60000 miles I assumed that this would come out of my pocket. Not only did Kiaof Groton fix the problem reported under the warranty but identified and fixed problem that I did not report. I will surely be back this service is above and beyond

I accompanied my wife here to trade in my old vehicle towards the lease of a new vehicle. Everyone here is extremely courteous and helpful. Jacob was an excellent sales rep and answered every question I had and displayed vast knowledge of all things cars.

Eli was also very helpful with taking care of our paperwork and accommodating a vehicle service for our other Kia vehicle.

The whole experience was relatively quick and completely painless, even for a car deal. Our concerns were addressed and expounded upon and we left confident in the choice of our new vehicle.

Also I recommend you try the hot chocolate, it's breathtaking.

My first experience for service at Michael Kia was great. The staff was kind and courteous. They took great care to explain their services and the cost prior to touching my vehicle. Danielle is great at the front desk! Thank you for a great experience. I'm a new Kia owner (Honda chick) and I have yet to be disappointed with my whole experience.

Over the weekend my car wouldn't start and I had to call roadside assistance. After dealing with many complications with them (my car was on the 4th floor in a parking garage), I finally was able to get it towed to a nearby Kia. This particular Kia was Michael Kia of Groton. I called ahead to let them know my car was going to be dropped off there and I was informed to leave the keys in the night drop box as the service department is closed in the weekends, as a lot of dealerships are. I received a call early Monday morning to discuss what had happened and they told me they take a look to figure out what the issue may be. A short time later, I received a call back stating it was just a high voltage fuse that needed replacing and the part was ordered to come in the next day, which was no issue. I had also requested an oil change since I was very much overdue. I received the call the next day to say the car was all set and they could email me the invoice and service summary as I was an hour and a half away from them back home. I paid the invoice right away and he called me back right away to let me know they got the payment and made sure I had a spare key as he was going to lock the keys in the car since I wouldn't make it there before they closed. When I arrived there that evening, I found my car nicely parked and freshly washed, looking really nice! I found everything they said where they had left it. I am very happy with the level of service I received from Michael Kia. Shout-out to Derek in his amazing customer service. I highly recommend this dealership to anyone 🙂

Helped my daughter n law with buying her first brand new car this week. David, the GM, Trevor the salesmen and even finance manager Clester, were very professional, upfront and welcoming. Thank you!!
Would highly recommend this dealership.

Under new ownership since spring of 2022. Don’t pay attention to old reviews. Current management, sales, and service team are top notch. We just shopped all the area dealers last month for a new car, and these folks were the best by far.

The service coordinators are always pleasant and helpful. I very much appreciate that they keep me well-informed about coming appointments and time remaining for work to be performed when I choose I’d to wait onsite. ***** New service 8/3/21. Again had caring service for oil and filter change. Excellent service from Mr Daniel Dallas who has taken it upon himself to investigate a long-running “check engine” light issue. I have confidence in this KIA service center because of him.

I really love my new car and I'm thankful I was able to receive it within a month. Stephanie was great to work with and there was a lot less pressure here compared to other dealerships.