Dale's Service & Towing, Inc.

I was on a weekend trip to see family when the brake fluid went out on my Jeep Wrangler. Not knowing what to do I contacted a local car dealership who referred me to Dale’s Service. I called and spoke to Troy Dale on a Friday morning. Troy said to bring my Jeep in and he would work it into his day. Troy not only worked with me but also my husband, who was back home, in regard to the issues. By the end of the day I had new brake fluid lines, new brake pads and a scan done to know why the check engine light was on. The staff were extremely friendly and knowledgeable. I was able to safely make my way home on Sunday with no issues. Thank you Troy and staff for an amazing experience with your service.

If anyone ever has a need for car help for your student at Wartburg College I highly recommend Dale's Service. The very first weekend after move in my son had trouble with his car. A local friend helped him get the car to Dale's parking lot and I called (Troy is who I talked to) at 7am that Monday morning and they had a new alternator installed and the car ready to go by noon. Since that time in September Troy has reached out via text twice to ask how the car is running - what great service! FYI, I got AAA roadside assistance when my son started college and twice it was totally useless...we now keep Dale's 24hr emergency number in our contacts.

Broke down north of Waverly they towed me back to their shop and got me fixed up and back on road shortly after lunch. Great shop nice people highly recommended

I locked my keys in my car, called dealership and they would have to order it and it was a lot of money, called Oreillys and they told me to try Dale’s, I called Dale’s and I swear, not even 10 minutes later a guy was here working on my car! I was getting so worried before I called Dale’s so I was so happy when he was here and opened it! It was a reasonable price, especially for the time he got here! Thank you so much!!

I got an estimate, expensive repair, but would have been a third to twice as expensive nowhere else, I’m confident that they will do a great job! Update wrong part ordered, not really their fault, almost ready to take a star or two off, because for some reason the owner thought I lived in a care center! In reality I’m married and getting ready to go turkey hunting in April, so what if I’m physically disabled, they also need a ramp in front!

Troy and his team did a great job diagnosing the issues with my vehicle and getting it repaired in a timely manner. Communication was spot on as well. I appreciate their focus on customer service.

Fast, friendly service is no joke! They've saved me twice - once when my car's electrical system went haywire and the car started in my garage with the car doors locked. They were able to get there quick to get it unlocked. Second I was on the side of the road with a dead battery, they were there in short order, got me started and I was able to get right in for a new battery. Best service in Waverly!

My college student's car (2005) would not start. Jump started car, tested battery, and realized voltage was showing alternator as possible issue. Drove car to Dale's. Without appointment Dale's service was able to confirm alternator was issue and changed alternator in same day at a reasonable price. Would not hesitate to use Dale's again. Outstanding service on short notice! Thanks Troy and team.

Wow you are AMAZING. My car was fixed in under 12 hours and such an excellent price. I was from out of state and you made my trip home safe. Thank you for the tow and service. Such a fantastic group. Cost wise fantastic speed of service excellent employees awesome highly recommend

In this emergency roadside situation,they got me & vehicle off road fast as we were in a major intersection, Dale's staff had my vehicle inspected & repaired quick. It was a great value for towing,labor,parts,and the turnaround time this was done in! Thanks

Great Customer Service! I originally went to the dealership and thought they were over charging me for what I needed done. Dale’s were able fix my specific issues and save me over $350.00! They even followed up with me about 30 days later to see how the car was running! Impressive!

I go here for everything absolutely love them they always make sure my truck is up-to-date and Troy is probably the best mechanic in town he always make sure it’s safe for me to drive and dose it right so there is no problems! I’d recommend them to anyone

Excellent friendly service. Went above and beyond. Highly recommend

Last year my car had a bad alternator that needed replaced. They came and towed my car and installed a different one. Then this year my car was acting up by not wanting to start and they went through it and we discussed what was going on. I have been extremely happy with their service and customer service. I would highly recommend Dale's.

Went in for a simple oil change and they completed that in no time at all, ran the diagnostics on the car, figured out why my "check engine" light was on and fixed that as well. Half the time it would have taken at Walmart and for the same price. The guys know what they are doing. Great place.

Had a muffler installed on my F-150 and they were done in 1 hour. I have used Dale’s service before and very happy with their service as well. I would definitely recommend their service.

I was pleasantly surprised at how quickly they were able to get my truck fixed. Very affordable as well and great customer service. Will definitely continue to take my vehicles to them!

Very satisfied with Dale’s Service! The bill was a little pricey but they were VERY quick, friendly, and accommodating during random mishaps; and were able to get the vehicle towed AND fixed before the holidays. Thank you so much :)

Dale's was recommended to me for an alignment and they did a great job. They got me in and out quickly and gave me honest answers on what work needed to be done. Will definitely use in the future when needed.

Dale’s Auto Service was quick with a response to pick up our vehicle after hours. They checked our vehicle and were very flexible with us being on vacation at the time of the pickup. I would highly recommend Dale’s for your auto services.