Mattress Firm Lenexa

Stefanie was great help! Went in with a set budget but also lots of things I wanted out of a mattress. She walked me through all available options and never pushed for more than I was looking for, and managed multiple other people coming in during the same time. Polite, professional, and made it easy to make a decision.

Delivery is days away by our choice, but so far it’s been a very good experience, the process was informative, efficient, and successful. We came back twice to solidify our choices. We weren’t rushed at all. Their stock is extensive but we had done research and already had a general idea of what we want. Stephanie filled in the gaps, answered our many questions, guided us expertly.

We had a great experience at the Lenexa Mattress Firm location. Mark was very knowledgeable and helpful in assisting us to choose the right mattress/bed for us. He was very informative and explained the various options and pleasant to work with. We highly recommend Mark and Mattress Firm.

Mark at the Lenexa store was amazing. Helpful and genuine - he took his time and explained everything about the various beds with adjustable frames then reexplained everything when I asked a million questions. His patience and knowledge really stood out and I am happy to give him my business. Highly recommend.

My husband and I came shopping for a new bed on a Tuesday night. When we arrived we were greeted by Stefanie Rosedaughter. Stefanie is great! We had a very thorough and pleasant shopping experience. She is extremely knowledgeable and very helpful. We really appreciate her extensive knowledge and her ability to make us feel welcomed. We didn’t feel like we were being sold or being marketed a specific name brand bed. Stefanie is very down to earth and does a great job at explaining everything to ensure we had our questions answered along with showing us a variety of selections. This mattress firm is very well kept. It’s a clean store that has a large display of beds. Stefanie is very personable and made our mattress shopping a very pleasant experience.

I called to place an order for purple sheets to be delivered to my home. They were busy Stephanie answered and took my name and number to call me back as she was helping another person. She called me back and I now have sheets coming. It was easy to do thanks for the help. This was at the Lenexa store.

Sales rep Stefanie was great and helpful. I appreciated her communications and effort to help me make a decision on what might be best for my needs.

Stefanie was a delight. She listened carefully to my (uneducated) parameters and then aligned my desires with the best products she had available. While she took the time to show options in various styles and price ranges, she was not pushy nor did I ever feel she was up-selling me nor pushing anything not closely aligned to what I described to her. I appreciate her knowledge, patience answering my many questions, and focusing on My needs. Very positive experience. Thanks Stefanie!

Mark was great and no pressure to buy like Nebraska furniture mart. We look at several beds with different comfort levels until we found the best fit. Would recommend to any one.

Had a pleasant and professional experience with Stefanie. It made the purchasing process easy and relatively painless.

We had a great experience working with Stefanie at the Mattress Firm! She was so helpful and knowledgeable about all different mattresses, and she helped us find the perfect fit!

My wife and I had a very pleasant and low pressure experience here. Mark was extremely helpful and informative, and really helped us with our decision. We are very happy with our choice!

Stephanie efficiently helped us find the optimal mattress, platform, and accessories. She showed a genuine interest in improving our sleep.

Sales clerk was attentive and helpful. Answered questions patiently, and did not push for a sale. Got a good price on the President’s Day sale.

Stefanie was great in helping us with a mattress purchase. She is very knowledgeable and helped us immediately with a minor delivery glitch! I have no qualms about recommending her or mattress firm!

We worked with Stefanie today & she was wonderful! Very knowledgeable & patient & she helped us pick the perfect mattress. We're so excited! 5 stars & I would highly recommend.

Great service! No pressure to purchase, but a comprehensive overview of adjustable beds. Mark should be your “go-to” rep!

We had a great mattress shopping experience with Stefanie at the Mattress Firm location in Lenexa KS. She was very patient with us and helped us pick out exactly what we were looking for.

Stephanie provided excellent customer service in assisting us with selecting two mattresses. She was very friendly, knowledgeable and went out of her way to patiently guide us to the best mattresses that were the most comfortable for our needs and within our budget. We liked that she didn’t pressure us and was truly interested in our satisfaction. We are truly looking forward to the delivery of our new mattresses.

Our sales person, Mark, was excellent. We were welcomed the moment we came in by Mark and another sales person. They were busy with other customers, but they made sure to stay in contact with us while they tended to others. Mark was very helpful and did not pressure us into buying anything. This is the third bed we've purchased from this store in 4 years and all staff were great. Pricing is competitive as well.