AutoZone Auto Parts

After a very poor and inappropriate experience at the AutoZone on Ohio in Salina, KS, my 18 year old stepdaughter visited this location for a vehicle battery. The workers were very kind and treated her with patience and respect. Despite the extreme cold, they did everything they could to help her and explain options. When she was unsure, they called and spoke with her dad over the phone (she lives away to attend college currently). They treated her the way you hope everyone would treat a young adult away from home. We highly recommend this location over the location on Ohio in Salina.

The store at 1916 S 9TH ST SALINA KS has the best customer service by far deserves a lot more than five stars review Thank you for all your help.

I was there Saturday before noon. I get good service from all Auto Zones in Salina. John was working the register by the door. He helped the more challenging customers, respectful and kind. Excellent customer service. I would definitely recommend this store.

My wife and I came in and was just needing tail light bulbs, but left with all of them installed and the job done right. Reese was very helpful and made sure everything was perfect before we left. Reese definitely made our day 100% better

Glen helped me out with a car issue when I was in a tight spot! So thankful for his help! Wouldn’t have made it home otherwise. Need more people like this in the world!

They are very knowledgeable when it comes to the parts you need and are very great about helping you install the part for you. They have been so good to us when we were having issues with our battery. Had to get a new one and they took the old one out and replaced it with the new one right away. That really helps as my husband is 72 and unable to pick it up and replace it with the new one. They have very great staff and reasonable prices. Would recommend them to anyone who is having any kind of issues they may need help with
They even put it on a computer to.see where there is a problem such as a battery or cable.

Paul was very helpful on my car’s issue. Highly appreciate and recommend the services

Had to make a trip to your Salina, Kansas AutoZone out on S.9th earlier today and was very well takin care of js. Gentleman that assisted me Austin did his job and his customer service very well. If I was the Boss it would be his raise time. He was very helpful and helped with replacing some wiper blades I just purchased. Great to have solid people around to help other people out and make a wage doing it. Much appreciated keep up the good work. And your N. Ohio store has always been Phenomenal as well JS

Wow what awesome service with a smile!! Austin took great care of me and got me going!! Couldn't ask for better service and attitude of care!! Thank you so much!!

I went in the store, ask to borrow a 10 mil wrench and if they could help me get a part off my truck. Glen was a really cool dude and came right out and took care of it. Even helped me get it back on, since I couldn't crawl under the dash with him too see how he got it off in first place! 😏 lol 😅 good people down there on south 9th. Thanks

Good experience at auto zone parts store the are there to help you find just what you need, prises are high but good stuff. I'll be going back for all my auto parts

As soon as you walk in the store they make you feel like family. They try their hardest to take care of the problem that you need to be handled. I have been to other auto stores and the only answer I ever get is no we can’t help you. Contrary to this store, they do everything that they can to help you. I trust them completely!

Friendly knowledgeable staff, parts always in stock what you need.

I called and ordered a battery and the guy helping me mistakingly ordered one better than the one I ordered. The manager handled the situation like a pro, they installed the new battery and I left feeling like I just received the best customer service I’ve ever had in a parts store. I am impressed with their quality of service.

A clean, well organized store with such helpful, friendly staff. They were able to find the battery I needed and installed it just right

Went in and I was able to find what I needed. I was approached by an employee who asked had i found what i needed which never happens anymore. So after getting my items checkout was fast and done with some conversation and a smile. I'm not always at these types of stores but the experience I had would make this one of my much preferred choices if I ever have a need again.

These guys went above and beyond!! Can't begin to say how grateful I am. Traveling from Oklahoma to Colorado on a Sunday, and a belt shredded. Not only did they take care of the part, but they called in a favor to a friend who came to the store and put it on. There is no way we could've made it home without all their help. Best service and great people. Thank you! Thank you! Thank you!!

Everyone was very friendly and anyone we saw who was working asked if we were being helped or if they could help us. The man who helped us was very helpful and installed our battery in very cold/ windy weather with no complaints, I didnt catch his name but thank you!

As a female, I have to give these guys credit for not shaming me about wanting to "fix it myself." They also lent me the tools I would need to get the job done. A couple hours later I returned the tools and had successfully changed out my own thermostat! Thank you auto zone!

As far as automotive parts stores go in Ruidoso, this was the most organized and friendly staffed in town. They're always willing to help me find what I need, they have experienced opinions on a lot of jobs that have saved me time on my own projects. A great place!