Big O Tires

I was about 90 minutes from home when my tires gave up in the snow and I began sliding at every stop. Around 3pm, I began calling local tire shops with no luck, but thankfully Big O Tires had my tires in stock (and multiple options/price points) and got me in shortly after. When I arrived at the shop, they were phenomenal! From customer service to a speedy tire install/alignment, I couldn’t have asked for a better experience! To the staff- thank you so much!!!

I cannot fully express how exceptionally satisfied I am with the service and compassion that I have received from Big O Tires in Shawnee, KS. I’ve taken my vehicles to them for everything from oil changes, tire rotations/replacements, and significant service intervals (coolant, spark plugs, etc.). They always are able to make room for me in their schedule and have routinely made a practice of ensuring that the parts are available even before I bring our vehicles in for service, repair, or maintenance. I’m not usually one to put much value in “warranties” of any kind, but I have been very pleased with their tire warranty. Big O Tire’s warranty has easily covered the cost to replace 3-4 tires at little to NO cost. Lastly,, I have never once had a service related issue with their technicians and believe that their service is meets or exceeds any service that could be provided at another location or dealership

I try to work exclusively with Robert because of his compassion, his patience when answering questions, and his attention to detail. His service is exceptional and I have HIGHLY recommended Robert to friends and family. His level of service is above and beyond.

Big O has such a great group of people. Professional, but laid back, genuine, and knowledgeable. They seem to be driven by their motivation to get you what you need and make sure you are happy. Every visit has been enjoyable.

Shawnee Big O Tires has really been good to work with, once we purchased our tires they balance & rotate for free, so we take our truck there for regular oil changes & brake work! Just recently had a nail in a tire they worked us right in & fixed the flat at no cost & got us on our way with a friendly staff! I appreciate the Shawnee Big O tire store & staff & highly recommend for tires & service. Thank you Kris Weber

Big O in Shawnee - Took my truck in for an oil change and tire rotation. They did a great job and got me in and out in an hour. Store manager (Rob) and team are great to work with and they are honest about what repairs are needed. Thank guys for great seevice!!

I called and Robert was very helpful and nice! U set the appointment the same day and had all my services taken care of and spent way less money than I expected. 10/10 would recommend and I’ll be going here for all my car services.

We were on the hunt for a place to install tires on my Audi, and the prices everywhere were sky-high. Even Walmart's machine didn't fit our needs. Then, Big O Tires came to the rescue! From the moment I spoke to the lovely voice on the phone, explaining our requirements, to promptly securing an appointment the same day, and let's not forget - the PRICE was absolutely unbeatable! Talk about excellent service! This is the start of something new. Support your local business, trust me it's worth it. Our tires look good and we are back on the road back in style.

Xavier was very helpful and able to get our tires ordered, delivered, and installed in just a day. We were able to drop it off after hours and we picked it up the next evening after work which was very convenient.

I am always so appreciative of the wonderful customer service at my Shawnee Big O. I can count on them to give me honest evaluations of what my vehicle needs and they are always responsive to my concerns. With a very busy work schedule the flexibility and communication available is a major plus. All of our vehicles are cared for by this fantastic team!

These guys did terrific, fast work- I think I was there for maybe only an hour or so. They switched out four tires in staggered sizing which was amazing that they had them in stock as these are a high performance tire. Kudos Big O Tires- Bravo!!!

Yes the car is running great. Thank you so much for the great service and help to get a new card. I will be sure to come back whenever I need more service on my car! Once again thank you for your help and great service.

Great customer service, super fast and efficient repair service, and very fair pricing. What’s not to like? Big O Tires made my tire repair a pleasant experience.

Great place. Helped me out after a terrible accident. Great people and they went above and beyond to repair my tires and rims. I would highly recommend this shop. Thanks for your help.
Robert H.

First visit was to get my tires replaced. They helped me research the tires that was best for my truck and they were extremely patient and professional. My second visit was last week to get my oil changed and a bulb replaced. Again, very professional and did a great job. This is the first time someone actually followed up with me to make sure everything was done to my satisfaction. I will be taking my truck there from now on. Thank you Shawnee Big O team!!!

I was welcomed into the store and remembered from the telephone call l made the day before. My tires were ordered and waiting for me. Overall a great experience and a big stress reliever.

Had a blow out in the bitter cold weather. Big O im Shawnee got me in the next day and was able to repair the tire so I didn't have to continue driving around on the spare. The service was timely and affordable.

This place was amazing! Everyone was super friendly.The place I usually go to was filled up so I scheduled my oil change at this location. From the time I walked in and from the time I left my experience was very pleasant. Got me in and out quickly. I felt like I was VIP. I would recommend this hidden jewel. I wish more places gave excellent service like thes guys.

Purchased some K02s for some new wheels I had gotten. They quickly got me in, mounted the wheels, and got me on my way. They did a good job, not a scratch on my new wheels. I would definitely recommend Robert and his crew.

I was very pleased with everything and everyone was so kind. It was quick and the car is driving great. They got me in right away and had my car back on the road that afternoon.

Great service as always! Oil change & tire rotation done in under 30 minutes, everyone was super friendly & helpful! They even checked in after service. I’ve taken my car in several times over the last year and everyone has been super helpful and honest about the work I’ve needed done. Would definitely recommend this location!