Henry's Auto Services Inc

Today was my first time going to Henry's Auto service.. Very very impressed with my service and the way my car was handled!!! Staff was very polite. My car running like new.. very thankful for having good people to help out on stressful time. Will be going back again..

I wish this review was to rant and rave about the amazing repairs performed on my vehicle, but unfortunately it just wasn’t in the cards this time. That doesn’t mean this is a negative review, so grab your popcorn and hang on.

To make a long story longer, I’m military and stationed in NM. I traveled to MO to visit family, and that is when life put in her mouthpiece and came out of her corner swinging. It started with a death in the family and ended with the 07 Yukon I had driven without incident from NM to MO deciding there was no better time than then to break. I reached out to friends and family for recommendations for a reputable shop to utilize for what I was hoping to be a fairly simple, inexpensive repair. Henry’s won the nod. I called on a Monday and was told they were backed up; being on an extreme time crunch I asked if it would be okay for me to leave the Yukon with them while I traveled to the funeral and then back to NM. They agreed and I dropped off the Yukon. On the following Monday (two days before the anticipated time) I was contacted and given the unfortunate news, I was going to need a new engine. The cost of the replacement was more than the value of the car so I had to decline the service. By this time I was back and NM and had to make arrangements for someone to pick up the Yukon for me. Richard agreed to let the vehicle stay for a few extra days while everything was finalized. They even agreed to put the engine back into the condition it was when I dropped it off, something you won’t find at many other shops. My contact was able to pick up the Yukon on Friday and as promised it was ready and waiting for him secured in the shop.

All this to say even though I was not able to have my vehicle repaired the entire staff I had the pleasure of communicating with were professional, kind, and understanding of my situation. Their diagnosis of the exact cause of my engine failure (suicidal number 7 piston) was fast and accurate. I would recommend this shop to anyone in the future for service to their vehicles.

i moved to Raytown 4 years ago.. a man always likes to find a good reliable mechanic wherever he lives.. I got real lucky right off the bat.. they have been servicing my 07 Jeep Commander now for 4 years.. I have NO complaints.. my last work I had done was the transfer case.. I was first quoted around 1600 bucks.. when Jeep was completed I was elated that they on their own told me the estimate was wrong and it would be 300 LESS than original quote.. WHO DOES THAT.. Richard, Andy Joe and all of them have been great with me.. the good thing about all this is.. THEY KNOW MY JEEP.. nothing but 5 stars everytime I've had er in.. thanks you guys.. I have peace of mind when dealing with Henry's auto.. I really really do.. who wouldn't want that.. Randy

My appt was for 10:00 and they started work on my car at 10:00. They were friendly and professional. I will be back.

Went to get my a price check for a vacuum solenoid valve replacement checked out in comparison to the dealer price and only had to pay 206 with tax compared to the 365 I'd have at the Toyota dealer.

We are not taking out cars anywhere else! I called on a Monday, they were able to look and diagnose my car on Thursday, gave pricing estimates and updates and on Friday my car is ready. Everyone I talked to was kind and explained everything.

Took the time to actually find the problem the dealership couldn't. Much cheaper, very friendly. Speaks to.you like you're an actual human. Car came back to me working better than we bought it. Dealers took 2 weeks, Henry's took 2 days.

Thorough troubleshooting. Honest. Only do the necessary work to get you back on the road.

Always great having the hometown mechanics that do a great job and back their work.

My car needed several things taken care of and Henry's was able to get it done in one day. Very competitive price on new tires

Had some work done to my F150. Truck's runs like new again. Thanks Richard. Thnxs Andy for getting me set up on a timely manner.

Went in for an inspection, and they treated me fairly. Fixed one little issue I had and explained the costs. Would recommend.

Henrys is the best auto shop I have ever dealt with. They are honest, kind and friendly. They always call you before starting any work on your vehicle. Usually get your car done in a couple of days depending on the damage. Always recommend it to friends and family!

I have had my trucks services several times. Very honest! I had a simple wire (very small) issues that seem to be fuel pump. There are some shops out there that would have been troubleshooter for a high bill. They charge for shop time and were honest about the problem. I have been back several time just for the honesty

Went in to change my brakes and Henry called to tell me I didn't need them..

I definitely appreciate them not taking me for a spin and taking my money.

Would definitely trust then with your repairs.

First time coming here & went in for a state inspection...was there about 45 minutes which was expected. It was easy scheduling the appointment as others I had called only did them at certain times & didn't fit my schedule. Everyone here was very nice from beginning to end & was very communicative with me. All I needed was a windshield wiper blade replaced & to top off a fluid. I will remember this place in the future when I need maintenance/repairs.

This man right here is like a father. He makes sure your car is right.

This shop was able to diagnose and repair a coolant leak that four other auto repair places could not diagnose. Owner was very friendly and does NOT overcharge . Henry’s just got themselves a new loyal customer ! 🙏🏻🙏🏻

Good honest trustworthy people and great service at a reasonable price!!! I was visiting relatives in the K.C. area when I purchased some water-tainted gas. I had my car towed to Henry's. They found almost half a tank of water in the gas. They drained the water out and added Seafoam. Thanks you Henry's for your quality service!

We've been coming here since we moved to Raytown. We had used the same family mechanic my whole life and moving to the city and being female I was concerned about auto repairs and finding a good fair place. I went to a couple places for small known issues on my car asking each one to take a look and give me a quote. Henry's team told me exactly what my old mechanic had and their price was only $2 more. They got themselves a lifelong customer then and there. They've always been fair and friendly. We come here for everything from oil changes and tires to inspections and part replamlcments, because I know they'll be honest, upfront, and fair. I also really appreciate the personal touch they give to their customers, they've taken me home when I haven't had a ride, and stuck around late when my car was being towed in after closing to make sure my car was dropped off safely and that I was picked up all right. I highly recommend them to anyone looking for