Mattress Firm Belton Towne Ctr

I was stunned by the phenomenal customer service we received by Daniel today.
Daniel attentively helped us meet our budget and comfort goals...literally making our dreams come true! Thanks to that, I was able to get my husband a fantastic Christmas present this year that we'll both be happy with for a very very long time.
Thank you, Daniel!

Vanese and Daniel were very helpful and knowledgeable. They made the whole process very easy . They both are assets to this store. They helped us instore and on the phone. I will recommend them both to my family and friends .

Very friendly staff, perfect customer service. Definitely felt like he was trying to upsell me but he was respectful of our budget and wasn't pushy - educational and helpful. Would go again.

I had a great experience shopping at this location. The employee working, I believe his name was Daniel, really went above and beyond in helping me. In addition to helping me find the right mattress for my budget, he gave me advice on the best ways to transport the mattress since I couldn’t wait to have it delivered. He then even helped me strap the mattress to the roof of my car when I decided to go that route. Since life has been overwhelming and throwing me a lot of curveballs lately, his kindness honestly meant a lot to me.

Daniel was very professional and was willing to share his knowledge on all the types of mattresses and options that was available to us. He worked with us well past closing to make sure he had answered all our questions. We will continue to do business there and recommend him to all our friends.

Daniel was freaking my awesome, walked through a few mattress, educated me on different styles and stayed engaged. Mattress shopping is NEVER easy but with his help I was able to get exactly what I wanted/needed for a good night’s rest.

Thanks Daniel!

Venice spent tons of time with me, answering my questions, giving me good info on different mattresses and trying to help me get the best mattress for myself. Highly recommend!

Daniel was great to work with. Understood our need and what our general preferences were. Explained a couple of options and we are very pleased with our selection.

The salesman, Daniel, was very patient with me, answered my questions knowledgely, was a big help. Explained the different type mattresses and how to get the right mattress for what you need.
I've had the Beauty Rest Black for about a month, and no back pain any more and I sleep much better. Very thankful.

Honest people. They made sure I tried all beds that was made for a big guy. Price was more than I really wanted to spend but everything high these days. At least I know it will last a long time.

Daniel was very informative! He gave us great information that helped us in choosing our new mattress.

Our salesman was extremely knowledgeable and pleasant. He answered every question that we had and made sure that we understood. We will shop there again.

Daniel was very down to earth and knowledgeable! He made the process easy and helped us determine what the best options were for our needs. He had an answer for every question we had! He never pushed us into anything. Great financing options if you want to go that route.

Got a great hybrid mattress for significantly less than the big furniture stores!

They took their time explaining the features and benefits of the beds we were looking at. Not much pressure to buy. This is the second bed we've bought from Mattress Firm and both experiences have been good.

Great experience first time ever shopping for a new mattress. Super helpful and attentive associates! Wasn't expecting to get such wonderful customer service but it was a pleasant surprise. Highly recommend this location!

When you have enough money and ready to buy a good enough mattress not to kill your back. Daniel at the store belton is the guy to see , no pressure, genuinely nice, and able to answer questions quickly, and thoroughly . I wish I could of got it delivered the next day, but I understand. Thank you. It was the easiest, fastest, and I'm hoping the best night sleep I've had in awhile. Thank you f your kindness !

Aug 2022: Had a great experience with Daniel. I usually don't like talking to sales people but he was down to earth and really knew everything about the mattresses.

Free local delivery in just 2 days and the warranty's seem great too.

Update June 2023: Our mattress broke and there was an area where you could feel the springs. The warranty process required a lot of pictures but was pretty quick. Daniel again helped us when I went in person and got our replacement ordered in just a few minutes. Really happy with the service again!

Good at providing full service customizing solutions for their customers. A friendly enjoyable experience.

Our sleep expert, Matthew, answered all of our questions and made sure we were getting the right products for our needs. We did not feel pressured or rushed in any way. We will definitely go to Mattress Firm for any future mattress purchases.