Dakota Community Bank & Trust

I have been banking with Dakota community bank since their first bank location opened in Mandan. I have, over time, dealt with every one of their local branch banks. I am with them today because they have always provided consistent and Ritz Carlton service. There consistent service impress’ me most.

I've been a loyal customer with Dakota Community Bank for many years and it's been my pleasure! Home loans, vehicles, insurance, short term loans and just every day banking they are the best in all aspects and you get that family feel that has been long lost these days!

I have been using Dakota Community Bank for over four years and I now know everyone there on a personal level. So friendly and knowledgeable. I recommend them all the time to anyone know needs a bank or account.

Mrs. Pifer at Dakota Community knows her stuff. She gets things done and is pleasure to deal with. If you need a personal mortgage she is the one phone call you should make!!!

Gotta love the mortgage team! Tae was so helpful and answers all my questions plus referred me to Chris for some commercial questions too. Was great!

Dakota Community Bank have been wonderful to work with and I can't say enough good things about them. I would highly recommend them to anyone.

They staff at Dakota Community Bank are very friendly, personable, and know who you are. They have a personal feel and are wonderful.

Those working at the bank know me, the response at the bank is always personal, and any requests are dealt with immediately.

Good hometown bank!

Great to work with. Very trustworthy.

I said I would give them a better review if they would update their mobile banking app (specifically for Android users), and they DELIVERED! The new app is awesome! I haven't had any issues with it and I've been using it since their update! The only complaint I have is that I've still had issues with the atms at the North Bismarck and Mandan locations. They often display errors, and it sucks to go to another atm, knowing I have to pay $3 to get cash! Other local competitors like Gate City Bank repay their customers' atm fees, but DCB still does not offer this service, even though their atm locations are very limited. It really is too bad!

I did not have a great experience with this bank. I was referred by realtor to try to apply for a home loan at a smaller bank because they might be more flexible so she recommended Dakota Community Bank. I trusted her opinion and filled out an application, Debbie called me with questions regarding my application, and made some completely inappropriate and rude comments regarding my current employment status. Saying I wasn’t going to have a job anymore once I told my employer my plans on moving & “I bet they're not going to continue paying you”, which wasn’t true, but that’s besides the point. She wasn’t even willing to try and work with me; Ran my credit and then didn’t even bother giving my information to the lender. Long story short I got pre-approved for a home loan through Chase Bank, who were super friendly and helpful!

Came here and had a very bad experience. Went to the teller and asked to change some things in my accounts. She said I needed to talk to another lady that was "on the phone", and that there was 1 other person waiting ahead of me. I sat down and waited for over 20 minutes, and I started to wonder if they forget about me, which they did. Eventually, another employee walked by and asked what I was waiting for, and I was finally taken to the lady I needed. After 10 minutes of talking, she said she couldn't even help me with anything. So I left angry, out of time, and I am planning to switch to a different bank that can help me that has good service.

They forgot to order my debit card apparently. So after waiting 10 days for a new one I now have to wait another 7-10 days. That's a huge problem when you work out of town and can't access you accounts!