Sancrest Trailer Sales Nixa

Friendly helpful staff stands 100% behind their products will be a repeat customer

I was so happy with my experience of purchasing a horse trailer from Sutter! This was by far the easiest buying experience I have ever had. I put in an online inquiry on Saturday and by Monday morning, Mark Love had gotten a hold of me about exactly what I was looking for and to see how he could help. I ended up not using the dealer offered financing, but appreciated that it was there if I chose to use it. Tina in the office was wonderful in helping the communication between Mark and I. The trailer was originally at their I-44 store and they had it delivered to Nixa for convenient pick up! Very pleased with my experience and would definitely recommend Sutter to anyone looking for a trailer!

UPDATE

I changed my rating to five star instead of two star. They reached out to me and sent me a check to reimburse for fuel. That definitely made it right in my book. They certainly did not have to pay for fuel for the misunderstanding, but they did. That gives me confidence that when there is an error made they try to make things right so I will be doing business with them in the future. Looking forward to purchasing a horse trailer from them as soon as one becomes available!

I live 1hr 20mins away from the Nixa location. I found a red calico 3 horse bumper pull trailer for $9,200. I called BEFORE leaving my house to ensure the trailer would be available. I was told it was available & he would write my name down & hold it for me until I got there. I left my house right away & made the trip. When I get there I was told apparently he tried calling me (I had 0 missed calls) & that he just found out someone from a different location had already sold that trailer & they “forgot” to mark it. I understand that the gentleman I spoke with, it may have not been his fault… But hopefully this will be addressed in the future. If any of the employees make a sale, hopefully they will make sure that the first thing they do is mark it sold so this doesn’t happen again. I wasted 3hrs of my morning & fuel all for nothing. I was told that they will write my name and number down and contact me if they get some more in, which more than likely would not be until at least three months from now. Sooo disappointed especially since I verified via phone it was available BEFORE I wasted my time & fuel making the trip up.

Jay and Ryan was great they brought a Double A trailer in from another lot for me. All the staff was very friendly and knowledgeable. The trailers are very well built for the money you can't go wrong.

I own a lawn tree & landscaping business we are always looking to purchase new trailers. We started using Sutter trailers and have been completely satisfied with their sales and service department. Bill Sutter has been very pleasant to work with. I would strongly recommend Sutter trailers for your next trailer purchase or service needs.

Excellent Quality service !

I brought in a rare hub assembly and Adam spent much time trying to help me figure out what we had in front of us and locating all of the parts I needed to rebuild it, to include the last 2 known caps to fit it, I will be coming back to Sutter Trailer Sales for my Trailer needs.
Thank You!

These guys do a great job and sell excellent equipment. I have found them to absolutely stand behind thier products and make fair deals. Would tell anyone who asks to buy with confidence from this company.

Very friendly and knowledgeable. When it came to parts there was no wasted time. They knew what I wanted, they had what I needed, and their prices were good.
I will visit them again.

They never fail to take care of all my needs in a fast, professional manner. Highly recommend, whether purchasing new trailers or repairs for your existing trailers. Great job guys!

Great people to deal with. I have bought 2 trailers from them and also had service work performed. No complaints, excellent!

I purchased my trailer from Mark at Sutter Trailer before they were purchased by Sancrest. Mark was great to work with and had a Diamond C trailer that was exactly what I was looking for.

The guys got my trailer right in for a repair and we're very reasonable in cost. They now have a huge parts store too. Check them out!

They were really helpful when my strap broke. Replaced it free of charge even though it was probably out of warranty.

I had a good experience trading in a trailer towards a new one. Good to work with. High volume dealer and they have the best prices.

Great Local Company offering friendly service and superior products. I wouldn't pull a trailer that doesn't say Big Tex and Sutter Trailers on it!

Dillion R. ------------SILVERLEAF LLC
Property Maintenance and Construction.
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This Dealership was so warm and welcoming the new parts store is going to be amazing I cannot wait to see them in action..

Very helpful personal. Very knowledgeable on their trailers and have a wide variety of them. They have 2 locations.

Good customer service. We bought a trailer at a reasonable price.

They had the trailer part I needed in stock and we're very helpful.

Thank you for being so kind as to help two travelers on our way home to Pittsburgh with some trailer safety concerns. Very much appreciated