Two Men and a Spa Dolly

We had a great experience with both the sales and the delivery/setup guys. We did have a small issue where the heater was defective on initial delivery and kept tripping the power but they were attentive and corrected the issue within 2 business days.

Nothing but the best experience
They surveyed my swimming spa for a new cover replacement and 3 weeks later was installed
Excellent communication on the arrival time form Beth and Mandy at the front office and Derek the technician was very helpful with every question

My husband and I bought our very first hot tub from TMSD in early March. They were so AMAZING! They let me crawl into a few different hot tubs to see if I could get in and out easily with my bad knees. They also took the time, not once, but twice, to explain all the nuances and differences between each hot tub. They looked up our house in google maps to check the size of our back patio to make sure it would fit right where we wanted it. They even delivered our hot tub all the way from Arnold, Missouri to Nashville, Illinois, an hour drive! But wait there’s more…..Two Men and A Spa Dolly also mailed our warranty card to us since we were not home to receive it when they set up the hot tub. They also sent us two awesome coffee cups and delicious cookies with the recipe! They are the most friendly, helpful, and knowledgeable people! We highly recommend them for your spa and pool needs!

Two Men and a Spa Dolly are amazing! They have a high level of customer service and are very knowledgeable. They are very responsive and have ensured my pool was maintained properly all summer long. Staff is not only friendly and professional but most importantly knowledgeable. Definitely recommend them to anyone!

I had the pleasure of meeting Dennis and the TMSD crew in early 2008. I purchased an Arctic Spa from a private party and began my love affair with hot tubbing. Over the years that I had the Arctic Spa, the crew at TMSD kept it maintained and upgraded with the best parts and service available. Dennis gave me so much advice, tips and tricks, and samples of new products, that I felt like part of a bigger family, instead of just another customer.
The quality of work and professionalism exhibited by TMSD is unmatched. I sold my hot tub in 2016, with the help of TMSD. They located the customer, made the sale, and delivered the tub to its new home. The entire process was seamless. I have nothing but love for the crew at TMSD. I appreciate all that you do.
You won't find a better or more thorough hot tub or pool experience.

Two Men and a Spa Dolly saved the day!! I couldn't find a spa service company anywhere close to Edwardsville in December. Dennis and his people showed up quickly and saved my swim spa from serious damage! The price was fair too! Well Done!

Dennis and his employee Johnny did a wonderful job of squeezing me in (Dennis did) to service my swim spa (Johnny did) to quickly find and fix (ie replaced) a gasket at Balboa VS Spa Control System Device. Finding and replacing leaky gasket and testing out new gasket was done quickly and professionally and in a courteous manner. Swim Spa working great now. Definitely go to them again and recommend them. Dennis also recommended a good service man some months back that repaired a small cracked acrylic area that was inside the spa, and the service man he recommended was very good and did a good job fixing it.

Two Men and a Spa Dolly came to our rescue when a pump went out one week before listing our home for sale. They were out the next day, identified the problem, ordered the part and fixed it all within five days. SO grateful for their professional timely service!

Thank you for the great job in installing the safety cover for the pool/ The service was fantastic and they did a great job. My malamute, Malakai is blind so his safety is my main concern. I can now let him in the backyard without worry. Derek was very professional and the cover looks fantastic.

I was very impressed with two men and a spa dolly. We needed a spa moved from a friends house to ours. Communication was fantastic. They called when on their way and it was actually earlier than anticipated! The crew was very professional and efficient. Pricing was fair and in line with other company bids. I would absolutely recommend them.

TMSD came out and fixed my hot tub when no one else would. Had to wait a week because they were booked but it was worth the wait. They came out looked at the spa and had the part on hand to fix the issue. They were quick with the repair which allows me to use the tub later that night thanks again to Two Men & A Spa Dolly

Very pleased with my TMSD experience. My 20 year old Jacuzzi brand spa stopped working on me. I called 11 places and TMSD was one of two that even entertained helping me since it was purchased through a company that has since closed. They came out within 3 days and fixed my issue in an hour and for a reasonable price. Everyone I interacted with was also very friendly and they talked me through everything. So glad my spa is fixed so we can continue enjoying it! Highly recommend.

We have had a great experience with TMSD. A year ago we bought our home and they came and assessed the condition of an old tub that came with the house and deemed it a lost cause for many reasons. Here we are a year later buying a new tub from them (their prices were the best around) and their financing was spot on! Kevin has been amazing from the start and really helped us choose the best fit!

Such a great company to deal with! We purchased our spa from a different local company. Started having problems with it within 2 months of purchase. Over a year later with no resolution I ended up on a call with Dennis. He listened to my problem and was completely on board to do what he could to resolve it. His guys were out here within days and the follow up and customer service has been phenomenal with this company. I HIGHLY recommend using them for all of your spa needs from purchase to continued maintenance and advice. Thank you so much for making our spa experience so much better!

The guys that delivered and set up we great. It was fast and painless. they answered all my questions. Stopped in the office to get some advise on making sure everything is correct and the office staff was super helpful with the products that I needed to get my water perfect.

I could not be happier with the moving service provided by Two Men and a Spa Dolly for our new hot tub. Extremely professional and quality service. We will be calling them in the future for any maintenance needs!

From my initial phone call to the completion of service, everyone I encountered was great! They're professional, prompt and knowledgeable.

Dennis and his team at Two Men and A Spa Dolly (TMSD) are just exceptional. They stand behind their work, vice making excuses. I found their prices to be very reasonable, and they made every effort to work with my schedule. Everyone that I referred to TMSD have been very satisfied with the service they received from TMSD.

Great company, very happy with their service. Katlyn was great to work with and eager to help. I had a very simple on-site move for them and the movers that came out were great and worked with me to get it done right. They showed up on time and helped tremendously, very happy to of found this company through word of mouth and will continue to use them for my outdoor spa needs.

This is our second year working with TMSD and they have been great. They are so easy to get a hold of when we have an urgent issue and their weekly maintenance is always very thorough. Every tech I have encountered has been very friendly, professional and willing to go the extra mile. Dennis even tracked down a pump for us in another state when ours broke and we couldn’t find one in stock. We would recommend TMSD to anyone looking for a new pool/spa maintenance company.