Bess Agency & Associates Inc American Family Insurance

Awesome customer service. They ask if you are okay and assure you that everything is going to be okay when you call in with a claim. Makes you feel like you are dealing with a friend and someone you can count on.

They are ALWAYS very thorough and expedient in getting my claims resolved ! Have never had any issues in getting anything fixed and payment recieved! They are very nice folks! We have been clients for over 20 years!

Insurance is literally so expensive nowadays and they were willing to work with me to get the best coverage for a price I was comfortable with. Great service!

THE BEST!!!! We started working together in 2016. I have had friends tell me they found discounts here and there but unfortunately the customer service is unmatched! Wherever they can find ways to save you money without lacking the service, they have done so! You never feel the need to talk with one person because everyone in the office is exceptional and have (or quick to find) answers! They follow up with life things to make sure your coverage is still suitable. They were the only company to offer whole life insurance for my boys. By age 10, they will have coverage paid for the rest of their life! Look no further! The BESS to ever do it!!! Don’t just take my word, try them out for yourself! You will be like me & my family, stuck for life!

Signed, a sincerely happy client!

I love this agency! Everyone there is extremely knowledgeable and helpful.

Natalie and her team made the insurance process very simple for me. Not only was Natalie able to ensure I had the most competitive rates and the best policy for my needs, but her level of customer service and insurance knowledge is incredible. I fully trust Natalie and her team with my insurance needs and know that others will too!

I recently moved my insurance to the Natalie Bess agency. The prices were much better than what I was paying before. The service is what ultimately made my decision to switch agencies. She was so professional, and really cared about my needs. She asked me questions that matter to my life and coverage needs. She got the quotes to me so quickly, she offered me discounts and helped me make the best decisions for my family. I felt so at home working with her and trusted her through the entire process. It is so nice to know that I have someone so dedicated and helpful that I can trust protect me and my family.

Natalie and her team are extremely knowledgeable and responsive! I got same-day service when requesting a quote for new coverage, could not recommend more!

Natalie and her staff do a fantastic job! Natalie is so easy to work with and truly cares for her clients. I have nothing but great things to say about the service I've received and my time working with Bess Insurance Agency.

My wife and I recently moved all of our insurance business to Natalie Bess Insurance Agency. The transition was seamless as Natalie truly took the time to take care of every aspect for us. We had just purchased our first home and Natalie answered every question we could think up. On top of that, we had a total loss on our car which was traumatic but I never felt left in the dark on the insurance front. Natalie stayed in contact throughout the process and provided much needed advice. We are so grateful to have switch to American Family and Natalie Bess Insurance Agency. We truly have a partner for life.

Insurance is tricky to understand some times, Natalie and her staff take the time to review your coverage and explain everything. Everyone I have spoken to has the customer’s best interest in mind. Trust Natalie with your most important assets. Did I forget to mentions she runs for St. Jude? She is helping stop the fight against childhood cancer. Now can you say that about your current insurance agent? I didn’t think so…

I decided to consolidate my insurance products last year and went shopping. I wound up with the Natalie Bess American Family Agency because of the product offerings and coverage, the premium prices and the people in the Agency. Natalie and Katie have been very responsive and professional in handling my questions. I just renewed all my policies for another year.

I have been a customer with Bess for many years! I can’t see it any other way, they are very prompt and professional. Natalie goes above and beyond for my family!

She gave even worked from home to make sure I get the best! I appreciate that & I never plan on leaving!

Natalie and her entire team really know the insurance business and care about their customers! They are an agency that values quality service and giving back to the community. Keep up the great work Bess Agency and Associates! 👏🏻 👏🏻

Natalie is professional and prepared! She was able to lower our insurance rates considerably with side by side comparisons of our current rates to her rates with American Family. It has been great working with Natalie and her staff thus far!

Natalie and her team are great to work with! They always answer any questions we have and we trust her with our insurance needs. Natalie is a professional and I would recommend calling her today for your insurance needs!

Natalie helped me in selecting a life insurance policy and made it so easy to understand. The process was so simple. I don’t know why I kept putting it off! I sleep better at night knowing I’m protected and that I’m in good hands. She is so knowledgeable and really cares about helping you. Be sure to give her a call!

Natalie made the insurance buying experience very easy and was able to get me great rates on my home and new car. The customer service is amazing and that is why I will be staying with her company.

The Natalie Bess Insurance Agency provides not only great insurance coverage but exceptional customer service as well! Be sure to give her a call if you're ever in need of a quote.

Good rates & great service! Natalie and her staff are always quick to respond and helpful when I call with questions or concerns.