Eastern Dental-Laurel Springs: Vu-Nguyen Nguyet DDS

Avoid this office, it is a giant money grab Dr. V will try to convince you that you need the most expensive procedures. I had a filling fall out and I wanted to get it refilled. She told me that I should have a crown put in instead and the there was problem with the tooth! Well I insisted on the filling and I have been just fine for 3 years.
The reason I am writing this now is because they just called my wife at her place of employment to schedule a cleaning. Unbelievable! Final straw, time to find someone new.

Seems like everyone there is distracted and for some reason couldn't figure out how my insurance worked.After 2.5 yrs Got an email from them saying I was due for a checkup and cleaning. Called my insurance provider to ensure it was covered. Returned a request for scheduling an appointment. Never heard back. Then get a bill for $47 from work done 7 months ago and they wouldn't schedule my covered cleaning until they're paid?? Who operates like this? Worst

The manager is very rude. The staff didn’t have on mask during Covid.
I had to ask the dentist to wash his hands.

If I could give zero stars I would.
Please don’t waste your time nor money.

WASTE! WASTE! WASTE OF TIME AND MONEY!!! I WENT FOR A CLEANING FOR THE FIRST TIME AND UT WAS COMPLETELY RUSHED AND DIDN'T FEEL THOROUGHLY CLEANED. WAS TOLD I HAD A CAVATY AND WENT IN THE NEXT DAY FOR A FILLING BUT WAS THEN TOLD THAT I DIDN'T HAVE A CAVATY BUT THEY HAD ALREADY CHARGED ME FOR WORKING SOMETHING ON THE SURFACE OF A TOOTH THAT DIDN'T HAVE ANYTHING WRONG WITH IT and they didn't even fix a chip in my tooth that I was concerned about and they tried justifying the charge. NEVER going back again!!!

Have had 2 issues with this place.Terrible customer service,rude receptionist,left sitting for over an hour after seeing hygienist to wait for Dr.Dont waste your time,it's about time I took my business elsewhere.