Elements Roofing

Title: A Decade of Satisfaction with Elements Roofing

Rating: ★★★★★

Review:

Eleven years ago, we faced a challenging situation with our older roof developing a leak, and our experience with Elements Roofing since then has been nothing short of excellent. We contacted three different companies for estimates, and Ben from Elements Roofing impressed us right from the start. His professionalism and genuine concern set a reassuring tone for what was to come.

Among the other companies we considered, one used high-pressure sales tactics and was also the most expensive, while another provided the lowest estimate but didn't quite inspire our confidence. Our situation was urgent, requiring not just a repair but a complete roof replacement – a task not many companies are equipped to handle on short notice.

The team from Elements Roofing was exceptional in their service. Their efficiency and politeness were commendable, and their use of a ramp machine to transport roof tiles was both efficient and fascinating, especially to our young son. The scope of their work was extensive, including a three-layer tear-off and replacing damaged plywood, yet they completed it all within a few days. Their meticulous approach to cleanliness was evident, as they left no mess behind.

Over the past years, our roof has held up remarkably well. On one occasion, we reached out to Elements Roofing for a minor concern, and they were prompt and thorough in their response, underscoring their commitment to customer care even years after the initial job.

In conclusion, our decision to go with Elements Roofing has proven to be a wise one, and I can't recommend them enough. Their expertise, ability to handle emergency situations, and ongoing dedication to customer satisfaction are what make them a top choice for anyone in need of reliable, high-quality roofing services.

Carlos came in the middle of the January 13 snowstorm after a piece of our chimney blew off-leaving a massive hole. We had snow pouring in our attic and he was here, alone, no crew to help, and climbed two stories in the high wind and snow to repair the chimney. He literally risked his life. The damage to our home would have been severe if he hadn’t come out so quickly. Thank you to elements roofing!!!

My son discovered water dripping from the upstairs bonus room ceiling one evening. I Googled “roof companies”, having no idea who to call. I looked at several reviews, and Elements Roofing had good ones, so I called them. They had a man out to my house within an hour, and he laid down a protective covering — it was rainy and dark outside when he did the work. I also made an appointment for the repair work to be done.
I know things that seem to be bad news can be a blessing in disguise, and this is a good example! When the crew showed up to assess the damage, they examined the entire roof. I was stunned to learn that, when the house was built in 1994, the roofers had installed cheap ridge caps over the “presidential” shingles, and the ridge caps were cracked and falling apart. Another shocking discovery was that the skylight in the upstairs master bath had been installed without being sealed or fastened down. There was water damage around the frame.
They replaced the skylight with a new sun reflecting skylight, and replaced all of the ridge caps with PROPER ones. They also fixed or replaced other things that they found during inspection. When they were done with all the repair work, they did a complete reconditioning of the roof.
They provided a report and pictures of all the problems, and estimates of the cost. They showed up on time, and when the work was all done, thoroughly cleaned up. They even put some moss killer on the roof for me!
Ben visited me a few days later to ensure that I was satisfied with the job done, and I told him that I was very happy and that the crew had been very good.
This was an unexpected expense, but just a fraction of the cost of a complete roof replacement, which most likely would’ve had to be done if we hadn’t had this work done.
So, this roof leak was definitely a blessing, considering the potential damage that might have developed had this not happened.
I am very grateful and relieved, and I highly recommend Elements Roofing!

What started as a nightmare of water seeping into my wall, turned into a dream of an experience. I called for emergency leak services and had a tech onsite within a short time. We had a quote from them quickly, and a full roof replacement done. All of this was in the span of a week’s time. The crew was careful around my new hydrangeas (iykyk how some contractors just don’t care!) and really went the extra mile to make our new roof as seamless as possible. I highly recommend Elements for any roofing needs!

This is the ONLY roofing company I trust in Portland...
After two other companies tried and failed to fix a leak in my clients roof, costing him a substantial amount of money for nothing, Elements was there in a heartbeat and stopped the leak. They then offered him a permanent solution for the problem at a cost a fraction of what other companies were proposing. Before you waste your money on someone else, CALL ELEMENT.

Elements Roofing installed a commercial flat roof for me 10 years ago. When I went to sell the building the buyer tried to claim the roof needed to be replaced and wanted a $60,000 credit. I called Ben and he stood behind his warranty. Great company, I would definitely work with them again.

I was not sure what to expect when I called for a “free roofing inspection” I was hoping to get good information and not have to deal with a high-pressure salesman. That is exactly what I got. Benjamin came over and took and inspected my roof. He said that for the most part it looked decent. I said that there were a few areas that could be repaired and showed me the pictures. I agreed, and within an hour I had the paperwork emailed to me. The repairs were only a few hundred and they were able to do the work this week.

We had a freak accident and several shingles fell off of our roof which we had purchased from a previous owner. After full inspection the team at Elements couldn't tell exactly what caused the issue. They honored the transferrable warranty even though it had been three years since proper documentation was not filed by the original owner. A few weeks later they came out and repaired our roof at no cost.

Great guys and so helpful in explaining all that I needed. Office staff is very helpful and professional. Will refer them to all my family and friends!

It is nice to have a fair roofer in the neighborhood. My husband was insisting on “repairing” the gutters. I finally talked him out of it and hired Elements. They came out on Tuesday. They cleaned our roof and gutters and did the repair. Our house looks 100% better now. 5 Star

Let me start off by saying I am a hard person to impress but, wanted to take the time and share my customer service experience I had with Elements Roofing. I was amazed by their friendly customer service and willingness to answer my multiple questions regarding their bid. They never seemed irritated or too busy to clarify my questions and concerns.
Extremely impressed by Elements people skills and professionalism.

Elements Roofing saved out home. We had a tree fall last week and it did major damage to out roof and walls. Ben met us and put a plan together right away. His team had the repairs completed on only 4 days. So Thankful!

Had a great experience with Elements company. Their office was professional and crew did a great job with our repair project even with the ground clean up afterwards. Would use them again if we are in need of more roof services.

We chose Elements when we had an emergency. They came out on short notice and were fair from the start. They knew the job that had to be done and they were transparent about it all the way. Ben was an absolute gem to work with and helped us a great deal with our insurance claim. The whole experience was absolute aces. Would recommend to anyone!

Element did amazing job on fixing my leaking roof. They showed up on time and kept to the quote. I appreciated that! I will use them again. The owner ?? Ben was very professional. A+++

We hired Elements to repair our leak. They had two worker out in less than an hour. They stopped the leak and gave me an estimate to repair some of the damage. The charged me only $843.. seemed reasonable. Overall great experience.

My experience with elements was first rate. Alika was the best. She kept me informed of the schedule and we handled all the paperwork online. It was refreshing to have a professional contractor.

Elements did a first class job providing a roof certification for our client. It was prompt and allowed the rest of the transaction to run smoothly. Great experience!

My husband called them to fix damage from a tree that is rubbing against the house. Ramone was able to cut the branches aback and fix the damage with no problem.

Just had my roof re-done. Loved the company! I got a fair price and they did the work right away.