Ashley Billingsly, Physical Therapist

This woman has terrible communications skills and refuses to listen to the patient. My guess is she is book smart but does not know how to apply it individual bodies. Does not explain things in layman's terms, so very difficult to understand. Terribly huge ego, provided data with sources referenced on a health issue she mistakenly assumed was an issue of mine, and she refused to even acknowledge or look at it, let alone read it and educate herself. She handed it back to me, pulled me in the back room and continue to lecture me on how she was right and I was wrong. Say what? She had no clue of my medical, diet, or exercise background before she started insulting me with platitudes that did not apply. Does not respect patients and out right lied to my face. Told me she was going to make a phone call, one that I actually told her do not bother with as I had already talked to the office. The next thing I know, some guy I never worked with before, took over for her. She didn't even have the courtesy to introduce me and tell me someone else would be working with me. Horrible!!! Horrrible experience with this provider.