Chase Bank

Always kind and helpful with all banking needs.

They are always frendly when ppl come in trying to help with smile and very helpful

Christopher was great and very helpful! We were in and out in no time 👍🏼

Just left this branch and the gentleman who sits in the first office on the left as you are walking in is absolutely amazing. I didn’t get his name but he is extremely helpful and when out of his way to even show a feature the chase app.

Man the hospitality at this location is amazing, I was waiting on someone to deposit a check, and the employees at this location was checking on me during the whole time I was waiting in the lobby, even gave me some useful information!

Went in to cash in some rolled coins. Very friendly tellers and wonderful service.

Kim Bailey is so kind and helpful

Very friendly and helpful

Very friendly teller's.

Quick, friendly, and easy service

Very pleasant

Ran into an issue a few weeks ago that was entirely of my own doing, but the bankers at this particular branch (Brownsburg IN) were absolutely amazing. They were incredibly nice about the issue and took the time to keep meeting with as we worked through it. Mr. Ethan Hess was particularly helpful, he took the time to keep meeting with me, trying new approaches to the issue, etc. He always made time to talk over the phone or meet in person as I needed. Truly an incredible person, and I highly recommend meeting with him to resolve any bank issues.
I can't speak as highly of Chase's fraud and legal departments however. You get put on perpetual holds and call transfers, and it almost feels like every person you talk to either has no clue what's going on, or doesn't want to take any responsibility to help resolve your issue. Expect to spend hours on the phone if you run into an issue with these departments. This is, again, where having a good in-person banker will help a lot, and I recommend the bankers at this branch of Chase.

This chase has a much better staff than the other Brownsburg location in my experience

This is how i feel.., If you're a minority, they wont smile at you... :-(

Tellers and basic banking fine. But every time I’ve needed to speak with a banking associate at this location I’ve had to wait for 30+ mins. There’s typically only 1 banker in office at a time. Even then they’re unhelpful and condescending. Chase customer service is slipping and this branch is a prime example.