Hotel Maya - a DoubleTree by Hilton Hotel

We stayed here for 2 nights. I wanted to cancel our reservations after reading some of the reviews but my husband said no and I’m so glad we didn’t! The place is beautiful. The staff was over the top friendly and helpful. The room was spacious, clean, comfortable and quiet. The only thing I would say negatively about the room is that it did need more lighting. We had lunch at the restaurant, using our $18 vouchers and had delicious hamburgers. Oh, and the cookies they had at the front desk were wonderful, we got them every day! Yes, we will stay there again.

Stayed here before going on a cruise. The rooms were really cool and had outside entrances. The grounds are beautiful; I loved all the plant life. The location was convenient for the Long Beach cruise terminal, and they had a shuttle to get you there.

We Only went to the restaurant it was my brother's birthday
The service there was excellent.
We had breakfast lunch.
Our food was delicious and we didn't have to wait that long to get them .!
The place was clean .
Went around 10:30 I recommend this place.
Also has good views of long beach 🏖

The location of this hotel is perfect!! It is a walking distance to Catalina Express Port and Queen Mary. The rooms are nice, spacious, and have a great view. I have been here twice and will definitely return! The warm cookies are a plus and so yummy :-)

I was not a guest here but my sister & brother in law were They celebrated their anniversary and Eric was absolutely AMAZING!!!! I wanted to send a bottle of champagne to them on their last night but because of security restrictions and I was doing this via the telephone ( fraud protection) I wasn’t able to access the authorization to complete the transaction, so Eric sent a complimentary bottle to them anyway!!! Now that’s what I call awesome customer service! He went above and beyond to help me make them feel a little special their las night there. THANK YOU SO VERY MUCH, Eric!

The overall experience was truly beautiful. Room was spotless when we arrived. Service is amazing, but the ocean view was breathtaking

Fantastic hidden getaway. The Maya was a great experience; clean, quiet with great amenities. Food was fantastic from Fuego, the on site restaurant. The pool was great, with a bar and hot spa with strong jets. Fire pit and outdoor lounge areas were very inviting. Room was rustic and roomy. I could have been in Cancun, or Hawaii. The Aquarium, Pier Point, Pikes, Catalina Express and Queen Mary all within walking distance. Jet ski rental right out the back door. The best part was that it was very affordable. Truly a great experience all around. Definitely recommend it to travelers or locals like me seeking a quaint retreat. Plan on returning soon!

Great views from the balcony. Although it is an older hotel, they did a great job with the upkeep. However, I was greatly disappointed in the hotel's restaurant. I felt the food was lacking in spice and flavor, which is sad for a Mexican restaurant.

This is a beautiful hotel. I love the way it is away from the hustle and bustle but is only a bike, scooter ride or walk away from the vibration Long Beach life. Bed was comfortable. I felt safe at all times. There was a small glitch with my check-in. I arrived before my husband and the room was booked in his name, so I had to be added on

Amazing service from everyone at the hotel. They're extremely accommodating and the rooms are fantastic. I had the most amazing view from my Hotel room that I could see the beach and Queenary from.

Beautiful hotel! Check in staff was friendly and helpful. Nice rooms, love the ambiance, very clean (no hairs in the bathroom lol thank you) - except the air conditioner thingy was icky so we didn't try to use that at all.. Was fun being close to the water, decent view from our room but didn't have the full view. Didn't get to experience the pool but it looked awesome and theres a big chessboard there!! Shared a couple bites of the filet mignon for Thanksgiving dinner with a few of my friends, yummy! Then we had an omelet from the restaurant for breakfast, was expensive but the portion was large enough to share with two easily so made up for the cost, and it was delicious. Would definitely stay here again if I'm ever in the area and would definitely recommend this hotel. Thank you!

Hotel Maya is a fantastic hotel. The service was great, my room was an impeccable water view and well appointed. The bar and restaurant area was fantastic with amazing views and great food and drinks.

I recently had the pleasure of staying at Hotel Maya - a DoubleTree by Hilton, and I can confidently say it was an exceptional experience from start to finish.

Upon arrival, the warm DoubleTree cookie welcome set the tone for the outstanding hospitality to come. The front desk staff was friendly and efficient, making check-in a breeze.

One of the standout highlights of my stay was the fantastic bar service provided by Hector. As the best bartender at Hotel Maya, Hector's expertise in crafting cocktails was evident in every sip. He was not only skilled but also attentive, ensuring that each drink was tailored to my preferences. His knowledge of mixology made the hotel bar a delightful place to unwind after a long day.

Monday's happy hour was a fantastic surprise. Half of the menu being available during happy hour is a great deal. It allowed me to sample a variety of delicious dishes while enjoying a refreshing beverage. The culinary offerings were not only delectable but also beautifully presented, a testament to the hotel's commitment to quality.

The real showstopper at Hotel Maya, however, is the pool and hot tub area. The panoramic view of Long Beach from this vantage point is absolutely breathtaking. Relaxing in the hot tub while gazing out over the picturesque cityscape is an experience I will not soon forget. It's the perfect place to unwind and take in the stunning scenery.

The hotel's rooms were spacious, comfortable, and tastefully decorated, offering a serene retreat after a day of exploration. The amenities provided were top-notch, and the housekeeping staff ensured that everything was immaculate throughout my stay.

Overall, Hotel Maya - a DoubleTree by Hilton, exceeded my expectations in every way. From the attentive staff, including the exceptional bartender Hector, to the Monday happy hour specials, and the unparalleled view from the pool and hot tub, it's a hotel that truly stands out. Whether you're visiting for business or leisure, this Long Beach gem is the perfect choice for a memorable stay. I can't wait to return to Hotel Maya for another unforgettable experience.

Second time staying at this hotel and it never disappoints!!! Love the amazing view and how friendly everyone is! You have everything near by bars, restaurants, aquarium, The Queen Mary.

Quaint and quiet. Off the main streets but still accessible. Food in the restaurant was amazing. Just what we were looking for.

We stayed at the Hotel Maya for one night to await our cruise departure. I have to say the service and accomodations were outstanding. The staff were excellent and very helpful. They were positive and very considerate of our needs. The rooms were excellent and very clean. The pool area and view were outstanding. The only negative about the entire stay was we didn't have a chance to stay longer. I would highly recommend this hotel.

I had a delightful stay at the Maya Hotel in Long Beach! From the moment I arrived, I was impressed by the hotel’s beautiful waterfront location. The view of the harbor was breathtaking, and it added a relaxing and scenic touch to my stay.

The staff at the Maya Hotel were incredibly friendly and accommodating. They were always ready to assist with any requests and made me feel like a valued guest throughout my visit.

The room I stayed in was spacious, clean, and well-appointed with modern amenities. I especially loved the comfortable bed, which ensured a restful night’s sleep after a day of exploring the city.

The hotel’s pool area was fantastic, offering a perfect spot to unwind and enjoy the California sunshine. It was the ideal place to relax and take in the picturesque surroundings.

Additionally, the hotel’s on-site dining options were impressive. I enjoyed delicious meals at the restaurant, which had a diverse menu and excellent service.

The Maya Hotel’s location was also convenient, allowing for easy access to various attractions in Long Beach.

Overall, my experience at the Maya Hotel was fantastic, and I highly recommend it to anyone visiting Long Beach. The combination of its stunning waterfront views, friendly staff, comfortable rooms, and excellent amenities made my stay truly memorable.

The hotel, we really liked it, our UBER couldn't find it but we made it finally. The property is pretty cool.

I had a couple of last-minute events that I had to attend in the area and I was looking for somewhere comfortable and a great location. I found both with this hotel and the staff there really reached out and made it a good stay. I know I’d go back again.

Hotel rooms very nice. They were more of an island tropical scene.
Front desk hosts very pleasant. The food breakfast and lunch were a delight. Service exceptional especially the room service. Shuttle to the cruise line was absolutely convenient.
However just one area of improvement is for the tortilla soup. My wife is a lover of this dish but in her her opinion was the worst she ever tasted. Something to work on.🥴
However had a wonderful stay will be back here for our next cruise👍