Hand and Stone Massage and Facial Spa

I was beyond impressed by this location of H&S. From the moment I walked into the door, I was greeted by a friendly, lovely voices and a calming herbal aroma. The brightly-lit waiting area was pristine. Megan helped me with my complicated billing situation with no stress and always smiling. And Mara — let me tell you about Mara! She literally shaped my skin into something I didn’t think was possible after ONE service! Firm, smooth, and glowing, my micropeel facial suggested by Mara gives me the confidence I needed to face another busy week. Thank you, NE Williams H&S! I will be back ASAP and taking my friends, too.

I have seen Rick twice now and just booked my next appointment- he knows how to work on my problem areas and makes me feel heard in addressing them! It’s evident that he has a ton of experience- you can feel it! I look forward to seeing him knowing that if I want to chat he will not run out of topics. If I’d like a quiet service he will also respect that! Cant wait to see him again soon!

I get a massage at Hand and Stone Massage as part of my self-care routine. The front desk staff are polite and professional. The lobby and reception area are clean and relaxing.

This location is fantastic. I enjoyed the atmosphere, staff are friendly. Music and lighting was perfect. Explained all details well, especially time for consult, dress/undress, and massage time. Thank you!

I’ve gotten several facials from Mara and had an amazing experience every time. She always makes time to talk about my specific skin concerns and remembers what we’ve talked about during previous appointments. She’s also made me feel incredibly safe and comfortable as a trans person and I’ve been able to talk openly with her about the affects HRT has had on my skin, which should be a given but isn’t in all environments! Highly recommended Mara to other LGBT folks or anyone who wants someone who cares about their skincare journey!

Had a wonderful experience! I got a deep tissue massage as a gift from my wife, and boy did I need it. We used to get massages on a regular basis before Covid, and this is the first one I’ve had in a few years.

The staff were all super friendly and thoughtful, I’d definitely go back! Also, their monthly membership seems like a good deal for the price.

Great reliable service. Depending on the aesthetician, they'll try really hard to upsell services. Just go for the classic and you won't regret it.

I always have a fantastic time at this Hand and Stone location. Everyone on staff has been wonderful, and the service is amazing.

I haven't been to this location since the pandemic began. It was so great to get in for a massage today. I had the most amazing massage ever today!!! I almost don't want to tell anyone else about Lexi, because I woke up this morning a hot mess and after my massage this afternoon I feel like a normal human again ready to cope with this crazy world. There are no words to express my gratitude for her work.

I have never been disappointed on a visit to the N Williams Hand & Stone. What an amazing team!!! If you can't find street parking, that's okay, because there is access to a parking garage below. You won't regret your visit.

Massage n facial are the best monthly treat you can give yourself! #You'reWorthIt #YouDeserveIt

I’ve been going here for a while now and had great experiences with Aricka, Mae, Dani and Laura (so far my favorite LMT). They all have different techniques for my upper back relief.

I’ve only had a facial here once by Megan and she was great! Very informative about my skin and gave a great neck massage afterwards.

The Hand & Stone family is truly amazing all around! I wish I could give them ten stars. Not only are the services of the highest quality but so is the staff! You can really tell how much they care for their customers and they provide an excellent experience start to finish. Gareth is quite possibly the best masseuse I’ve ever worked with anywhere; even a 50 minute session has you walking out feeling like a whole new person. To anyone looking for great services at great prices, look no further.

As a former employee of this spa, I want to take time to publicly appreciate how wonderful this establishment is!

The practitioners and managers are all excellent; they are focused on your self care & wellness.

The owners of the Portland branch Hand & Stone really go above and beyond, not only for their clientele, but also for their employees. They are truly dedicated local business owners. They attend to each location with care and thoughtfulness and run a very organized business.

As for the management of the N. Williams spa, they are also very thoughtful, understanding and well organized. They work diligently to accommodate a healthy & relaxing environment for both employees and clientele.

I feel that the Portland branch of Hand & Stone really appreciates their clients. They show this appreciation by offering rotating monthly promotions on all the different services. These promotions offer the community opportunities to try different services while having a fabulous spa experience.

The Portland Hand & Stone spas offer many new cutting edge facial services & make sure to properly train all of their service providers from the ground up in order to ensure success for all.

I recently transferred to a different Hand & Stone in another state and do not feel as satisfied with their organization, like the way I did at the Portland location.

I certainly miss the N. Williams location, management, my clients and the owners. I highly recommend everyone give the N. Williams location a try! I also highly recommend booking a spa day aka massage to facial service for a wonderful & relaxing experience!

Ive had a few massages and as of today a facial at this location, all of which have been AMAZING. the entire staff is super knowledgeable and skilled in the services they provide. If you’re going to have a facial done, book with Fiona! She not only made me feel like a new woman with fresh glowing skin but also was one of the kindest and most genuine people I have ever met I have ever met in my entire life. You will not be disappointed!

I have had multiple facials at Hand and Stone and I have enjoyed my experiences with Megan and Hanna. I was not only feeling pampered but really enjoyed my conversations during my sessions when I was feeling a little extra chatty.

Booked a massage for my wife for her birthday and she had an amazing experience. There was a slight miscommunication with the pricing terms and conditions for the introductory offer posted on the website, which I explained in my initial review but the management team was very quick to respond and correct the issue. It’s refreshing to know that Hand & Stone pays attention to their reviews and goes the extra mile to ensure customer satisfaction. I will definitely be recommending them to my friends and colleagues. Thanks again!

Friendly and helpful receptionists. Monthly plan is great for those that need to regular schedule in some self-care. Definitely need to find the facial technicians you like as some newer ones are less educated on products, etc but still do a great job.

A lovely place, with pretty treatment rooms and highly skilled staff. I go religiously every month for a relaxing facial. I've had a massage there, too, and afterward I felt like I'd been on vacation. The neighborhood is lots of fun, so take a stroll before or after and enjoy the shops.

I got a facial today very much needed. Fiona was my esthetician , she was soooo amazing 💖, I felt so relaxed and her techniques were very soothing and gentle she' made my skin feels sooo good💜, Very smooth, and my face is glowing. I have been a member For two years and I was thinking of ending my membership, but due to Fionas amazing techniques I’m reconsidering and will continue with my membership. I would definitely give Fiona10 ⭐⭐⭐. I will be recommending her to my friends and family 💝

Friendly reception staff, lobby and rooms are always very clean, and some good LMTs. You can pause the monthly plan if you get busy or can't afford it for the upcoming month.