The Little Clinic

I've had amazing experiences with this Little Clinic for both my children. Ashley is an amazing caregiver. She cares about her patients. I will keep using this clinic when my kids can't miss school. Perfect hours for those working parents who can't miss work too!

Doc was very rule precise early to follow nice place have test results .

The practitioners are always very thorough and helpful! Love taking my family here when sickness hits!

Quick and knowledgeable.

Even tho I filled out form with my meds/surgeries I had to wait in exam room while n.p put it all in computer. Not time efficient. It took 30 min .
Sick and had to wait .

Not always some one at the reception desk.

I was having issues with my blood pressure, and I couldn’t get into my doctor. We have been to this location many times for various reasons and never had a problem. The Np was the only employee. I’m a registered nurse and I realized that I needed medication because my bp was stroke level. The np was not going to give me anything because I needed labs to make sure my kidneys function was good. I told her I couldn’t leave without something because I could stroke. She gave me the tiniest dose possible. I did bring in the labs, but they did nothing else. It was a bandaid on a gaping wound. I had to go elsewhere to get it taken care of. They should realize when they are not doing all possible for the patient that their license is on the line.

Made an appointment at 2:20. Finally got back 30 minutes late. The lady was nice but they are way under staffed.

Don't waste your time....

The one star is only for their billing practices and not the level of care I received recently.
I had visited on March 16th and again on the 18th, both times paid out of pocket per their fee scale and paid in full at time of services. 5 days later I received a billing invoice on my patient portal for an additional 47.00 for one of those visits without explanation other than somwhere along the line someone thought what I had paid simply wasn't enough.
One simply does not go to McDonald's and get a cheeseburger for 2.00 and then get a bill 5 days later saying I owe 2.00 more.

Terrible service. I've tried to get my kids in for cold twice and have been told they are too busy for walk ins ... I'll take them to greenwood from now on . The greenwood
staff is very friendly and always can help

I have NEVER had such a ridiculous visit as I had today. I wasn’t mad about having to wait 45 minutes passed my daughters appointment, but then the nurse practitioner (Elizabeth Roberts) working seemed to have no idea what she was doing. She had terrible bedside manners and beforehand was very passive aggressive to those in the waiting area. She insisted my daughter needed chest x-rays, told me her “tonsils are HUGE”, told me her O2 was too low and repeatedly asked me the same questions after I had answered them multiple times. She also exclaimed multiple times that she “had no idea what was wrong with my 5 year old” naturally causing her to become terrified and confused. I received a second opinion from a second doctor elsewhere and although she then had a positive rsv test they assured me her lungs sounded fine, her throat was fine and her oxygen was where it needed to be.
I have no idea why this nurse practitioner was so unprofessional and inadequate today but I will not be coming back.

Don’t expect to be seen on time for your appointments. Over a half an hour late for a vaccine.

Went in first thing in the morning walk in clinic doesn’t have an opening the doctor or NP said make appt I’m here last appt 6:30pm go online and schedule . I scheduled my appt for 6:40 6:30 wasn’t an option I worked until 6:15pm and still made it there at 6:29pm because of what I was told last appt 6:30.I even took a picture of their time clock in the clinic at 6:29 and not a single person there. Why have business hours instead say open at my discretion.I won’t ever try to go in this worthless clinic. You charge late fees you should pay us in these cases. I rushed from work and had to leave some of my responsibilities for a co/worker to do!

Scheduled my Covid-19 booster for 6pm. Waited an hour to finally be seen. Also, they are running covid-19 tests and giving vaccines in the same facility? I would not recommend going here for any reason. I received my first two vaccines at a different Kroger and didn't have this issue