AJ's Auto Repair

It was a pleasure working with them. I unexpectedly needed quite a bit of work done on my vehicle, and I felt comfortable with their expertise. They did everything possible to get me the best prices, and communicated with me regularly about the process. I would highly recommend them if you want quality auto repairs/service!

Great place to get repairs. they've done well finding, explaining, and repairing the issues I've had and all for far cheaper than going to Ford, with better attention given.

I took it there because it wouldn't start and when I take it to ford they fix the issue and nothing else. So I get it back with no improvement or suggestions on how to improve it, almost like Ford doesn't want to fix your car.

The no start was because the spark plugs were way too old (at least 12 yrs), not once did ford mention them and after looking it up I've had ALL the symptoms that they were bad except for misfiring, for years now. <_<

Anyway, AJ's did some other maintenance as well (oil, breaks, fluids). When I got it back, it felt better than it had been in ages. Wont be going back to a dealer again!

I generally know where the issues are in my Exploder and nothing they've repaired has been a surprise. From interacting with them and the costs I've seen, I feel they know what they're doing and I can trust them to do the job without fleecing me. I definitely recommend this place.

I have a 95 Dodge RAM, and no matter what the issue is on this 29 year old truck; AJs team always figure it out. Their service and expertise is fantastic. It's great to do business with them as they as honest and dependable. That's rare these days. Thank-you AJ's!

They were recommended by a friend and we had them diagnose why the heat wouldn't turn down or off and they found it and fixed the problem. They also looked at the driver side window (problem rolling up I forgot to mention to them) gave us a quote and fixed it before we picked it up. It's now fixed, home and all for the quoted price plus excellent customer service. We will go back if another issue arises in the future.
Thank you to the whole AJ's team

I bought a new battery at a chain auto parts store a week earlier and they couldn't get the positive battery cable to fully attach to the battery. I stopped in to Ajs and asked if someone could look at my battery cable. I had to jump start my car a few times and was happy to pay to get the issue fixed. Scott came out and looked at the issue and returned with a hammer and screwdriver and gently tapped the connector down and fixed the issue. I offered the give him something but he declined. Thanks for fixing my issue.

Outstanding customer service and thorough mechanics. I would recommend this place to friends and family! The staff in the office and the mechanics are very professional in every way. This business is one of the most honest auto shops I have ever been too! They went above and beyond to help us and even saved us money. Then, just to be even nicer they recommended a good spot for lunch. We drove over an hour to come up to Salem after a long and informative talk with Matt about the repairs we questioned from another auto repair shop. When we left we felt the drive was worth every minute it took because we are happy and felt like a valued customer! Thanks to you all

The guys are awesome! and the service is the best.

Excellent repair, fair honest price and done quickly! Would recommend them to anyone!

They are the best, the most honest place around. I take all my vehicles there for service and I have sent friends & family there as well. I highly recommend Aj' s for all your car & truck needs

Great service! My parents were visiting from Canada and needed help with their vehicle for a simple repair before their long drive. They were very accommodating to do the job on a short notice even if they have a full day schedule. Can't beat their great customer service! Thank you!

I switched to AJ's a little over a year ago and have been very satisfied with my experience. Appointments are quick to get scheduled. The front desk guys are professionals and friendly. Matt even went out of his way once to pre-order a part for my car based on him remembering that he read about this common problem in my car previously. I was so impressed by this. Because he already had the part ordered, I didn't have to wait for it to arrive after they confirmed that in fact that was the problem. Whenever I call or email, they are quick to reply and give detailed information. They also always keep me up-to-date about the progress of repairs.

I was treated with courtesy and respect at AJ's. I just purchased a used vehicle. There were some repairs I was aware that were needed. I asked for a check to see any other emerging issues. The rear brakes were then replaced and the oil changed. After leaving AJ's, I experienced battery issues. I also noticed that waning lights were still on. I asked for those issues to be addressed and the warning lights to be turned off. I have to take it back on Monday for the further repairs. I am glad to have a repair shop that has such a good reputation but I don't really understand why he warning lights were ignored. Anyway, we will get it done together.

Excellent customer service. Very friendly and knowledgeable. We were told when we got an oil change that we needed a certain belt replaced. We tried for weeks to get someone to tell us for sure if it needed done and how much it would cost. After being jerked all day we called AJ'S. They said bring it we will look at it. Ended up on rack another man telling us what was happening. In the end no work needed. They did not charge for their time. Totally a pleasant experience. They have won our business.

Everyone who works there is so nice and pleasant, extremely friendly. They have excellent customer service and take pride in their work 10/10 👏👏👏

Let's be honest. No one wants auto repair bills, but when that happens (and it will) you want someone you can trust to be thorough, honest and dependable to get the job done right. In the past, I have taken vehicles to various businesses in many states and I have never had the caliber of service that I have had with AJ's. They have never sold me service that my vehicle didn't need and they always explain why it needs it and implications if it's not done. They leave the decision to you. They are not pushy about getting you to do things to your vehicle if you don't want it or maybe doesn't need it at that very moment. My vehicle is a major investment that I take seriously and I am so glad that I found a place that I can take it knowing that they have my back when it comes to repairs and issues. I'm glad to know that my car repairs are in good hands.

Matt went above and beyond. Highly recommend....
My update.
Power Steering Assist Replacement.
Again, Matt was so helpful.
He went above and beyond to find if this would be covered by a recall or extended warranty, which would littterally cost him my biz. Unfortunately I missed it by 10k miles. But so happy to know Matt had my back.
This was not an inexpensive repair, but Matt found me the best prices for the required parts. That alone saved me 100s. He does his homework and I truly feel he is a customers advocate.
Now my car is back in for long over due maintenance.
As a Rideshare Driver for over 8 yrs, I have done business at other shops.
Ajs has earned my buisness.
Quilty, Value, Honesty. 5 STARS!!
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I have taken my vehicles to AJ's for years now. All work or needed repairs are thoroughly explained to me. When I took my vehicle for a major maintenance I received a phone call telling me that a couple of the items on the list were not necessary as they were already done. They could have easily done things again, but instead not doing what was not needed, thus becoming an outstanding business by being so honest. Recently I had a question and they spent 20+ minutes on the phone explaining the answer to my question and making sure I understood everything. Outstanding service from a great business!!!

Thank you so much for helping us get back on the road! Easily the best experience we've ever had getting the car fixed. Such incredibly nice people. I don't think it's ever happened to me before that I had a car problem and wound up feeling like I made a friend when I took it to the shop. I don't often take the time to write reviews, but these people are sweet and wonderful, and the world needs more of them.

AJ's is always my "go-to" place for any advice or repair for my car. My latest problem was that my driver's side power window was out of its track, and AJ's gave me an estimate -- which I always truly appreciate -- and it turned out that the actual repair was much less than anticipated, so that was a "plus". My car was repaired more quickly than I had originally thought -- another "plus" -- and I was completely satisfied with the repair. I am constantly recommending AJ's Auto Repair to all my family members and to my friends. Sometimes I'll hear, "AJ's? Aren't they expensive?" But I always reply, "You get what you pay for at AJ's. How much would YOU spend to have your vehicle properly repaired in a timely manner at an HONEST shop?" I'll never leave AJ's -- They're an excellent business in every way.

We have taken our cars to AJs for over 20 years and have been very satisfied every time. They are high mileage cars and have at times required extensive repairs. Always these are done within or below the initial estimate, and the work is always professional and of high quality. This time we took our 2002 Honda Insight in for an oil change and they fixed a latch on the glove box at no extra charge. They were booked solid for two weeks, but fit me in within the week and had the car finished and ready to turn over to me with a smile.