Payless Auto and Collision

After spending 3000 at 2 other corporate companies and having my car run worse than ever before. Both of those companies told me it was not there problem. I was at my max stress level. Someone recommended Payless.. They where amazing, thoughtful and understanding. I am so thankful for there help to get my jeep back up and running the way it should. As a single mother trying to find someone fair and honest... I will not go anywhere else now. I highly recommend them.

My van broke down, and they got me in the same day I called when everyone else had a long wait time. They were very professional and kind. My van was done the next morning. I recommend Payless Auto highly and will be going back.

These guys are the nicest and most honest people I’ve met out here in Oregon. I honestly love them and they do awesome work on my car in a quick manner, the owner is a hard worker and never over charges me. I’ve grown a relationship with them and wouldn’t go anywhere else.

Friendly service, Tony is great. They get the Job done quicker than on time. I will definitely use them again.

I was positively impressed with Payless Garage from the moment I exited my vehicle (2 weeks ago). What caught my attention? Parking lot had been swept.

From that, until I left with a completed repair, my experience was consistently positive.

I knew I needed a water pump on my 2003 Taurus. At 148,000 on the motor it was already leaking out the weep hole (engineered to leak, so you get it replaced before the bearing goes completely and you end up at least having to replace radiator, maybe cracking your block).

Payless offered a same-day appointment but I wasn't ready to commit, needing two more days to accept paying for a repair I could do myself if I had the space and tools.

I was quoted a fair price, right in the middle of the expected cost, so I booked the work. On arriving for the job, I authorized additional hose replacements if necessary and ended up needing one of the five replaced.

Having paid for the work up front, in the end I had to kick in another $45 for the hose. Just now I got a quote from a parts shop, and they'd charge me $75 for the hose.

Customer area is clean and neat. Television and good selection of mags to occupy your time, customer restroom in the corner.

In the end, there's few things in a mechanic shop that matter to me as much as this:

"Can I trust them?"

ABSOLUTELY!

This place great. Always happy and never have to worry about if they are getting the job done. Quality work. Very thorough. Professional. Good guys

big thank you to payless auto . got me in and out same day .

These guys are great, worked in a alternator replacement. They had it done long before I expected , and at a very reasonable price. I mentioned another problem we were having and the owner "the owner" took the time to help us resolve the issue. The dealer talked about a huge job to fix the same problem, We will schedule an appointment with Payless before ever going to the dealer. Thanks you " guys at Payless Garage "

Absolutely incredible. These guys were able to fit me in on such short notice and got me back on the road so quickly. Quality work. They gave fair prices and didn't try to upsell me on anything. Fantastic and honest work. Super pleased.

I was buying a used Chevy S-10 and needed a mechanic to give it a look over and Jay was able to meet us at the shop on a Saturday when they are closed. He took the truck for drive, brought it back put it up on the lift and really gave it a good looking over. Helped me to lower the negotiating price. The work that needed to be done I also let them do and the truck runs great. I couldn't be any happier. It's probably been over a year now. Since then I've become friends with the guys at the shop. Payless Garage does very good work and has OUTSTANDING mechanics, very honest and good people to work with.

My vehicle has been having a starting issue every winter when the temp drops for a few years now. Prior work done has only seemed like a costly band-aid. I've taken it to several garages, but no one could figure out the root of the problem. It took a few stops to get all the diagnostic work done, but we finally figured out the problem. Swapped it out and within the hour, I was back on the road and it has fired up just fine ever since. I highly recommend if you got a serious issue, trust the team at Payless Garage, Jay will do you right.

Went in for an oil change came out with the whole car detailed!

The best garage I’ve been to. Both affordable and high quality work. Great customer service, they always do whatever it takes to get you in when you need no matter how booked they are. I’ve had some major repairs done here and not only was it the lowest cost I could find, the work was done well and very fast. Will always take all of my future vehicles here.

Good honest shop, for a good price and great work with a smile.

I went in to Payless Auto Garage, never been there before and I was surprised of how welcoming me they were. They got my car done in a timely matter I was so impressed! When I got my car done it sounded and drove even better than before. Thank you to the guys at Payless Auto Garage. God bless you.

I'm greatful for their help and honestly shocked one of the mechanics chose on his on time to come in on a day off (a Saturday... that I didn't show up too ... making me the jerk :P) to try and remedy an issue.

Cars break.... that's no fun... this place can get busy and that's because there are literal kind hearted mechanics working here.

I know it sounds cheesy but, thank you... and Amber rocks!!!

Payless Garage Inc. Really has my gratitude and helped me with a pickle of a situation!

Just got off the phone with Shane, and he gave me free advice on how to check my Dashboard lights, and my gear shifter lights. They both are not working, he walked me through what i needed to accomplish step by step. Really nice guy, i now have scheduled to come in to replace my CV Axles this Friday. I appreciate doing business with a company that offers good Service up front.

Thanks, Shane.

I don't go here for touchy feely service, I go here because they know how to take care of getting my car fixed. They also go above and beyond making sure service is done right. I have not been disappointed! Integrity is why my family has been going here for years. And by the way, they really are nice to deal with!

Payless Auto took care of my alternator issue. Personable & hardworking staff 👍

Chuck & Tim did great work on our small four-door economy car. Had it done in a hurry, too. The first time we took our car to Payless Garage in 2015, we had a disconnected engine idle control sensor that caused the Check Engine light to stay on with a rough idle. Payless diagnosed the problem via their Automotive Computer, corrected the problem, and told me, "no charge." Great customer service, with courteous phone contact, and friendly staff at the shop and office.