Acme Sav-On Pharmacy

This pharmacy has served me well the entire time I’ve used this one. The pharmacists are very kind and respectful, and they do their jobs very quickly and well. This pharmacy also has Text Alerts that let you know both when and if you have a refill due and, once filled usually in less than 10 mins., when you can come pick it up. It’s the best pharmacy by far that I’ve ever used and I highly recommend it to anyone else. Thanks for your service!! Christopher Forman

I have been been very well-treated by Lauren, the pharmacist, and the other staff. I only wish that the West 18th Sav-On had more than one check-out and more than one pharmacist.

This pharmacy has been great. They are kind, considerate, and will take care of any issues you may encounter in the most timely manner possible.

Good People - Good Service.
They've been our family's RX since 2016.

Great staff. Friendly and professional

I've been going to this pharmacy for 20 years, and I have been pleased with their service. I would give a 5 star rating if they would open the second window for service when there are more than 3 customers waiting in line. I have seen plenty of rude, impatient, and unreasonable customers, so my hat's off to the workers for keeping their cool.

I recently switched to Savon for several of my prescriptions because the prices are better than at Rite Aid and Fred Meyer, particularly in conjunction with GoodRx. Savon staff are usually easier to get ahold of on the phone than at RiteAid and they are helpful, but picking up has been painful: I waited over half an hour the first time and almost half an hour the second time I picked up, with transactions averaging 7 minutes - and this was with customers not needing pharmacist counseling. Furthermore, the way the pharmacy is set up, it appears that there is nowhere to put a second cashier for when wait times are long. I would encourage them to analyze what slows things down and figure out how to improve these and/or invest in a remodel and the addition of a second cashier.

In the meantime to keep my sanity I bring a book to read and keep reminding myself that I’m saving a lot of money. On one prescription I save $140 compared to RiteAid, and on another, $30.

Need to update closing times on Google maps. Says they're open until nine on weekdays, when they actually close at 7.

There’s a few nice people here, the pharmacists usually are the nice ones. some are very rude and short, they also don’t update their hours, can be frustrating when you get the text that your prescription is ready after they’ve already closed and they don’t answer the phone almost ever so you can check and make sure they’re open before driving there.

Website says they accept walk-ins for flu shots. So I walk in and they say it's appointments only. Go figure.

It would be nice if someone would pick up the phone over there. You can't even leave a message and no one ever answers the phone.

Inadequately staffed, slow, long lines, and frustrating. But nice people.

They Never answer the phone
They Don't follow Dr directions but rather do what they want
The chubby long haired Red Head is just as rude as they come
They could care less about you or your family

This Pharmacy has gone straight down hill in the last few years, it used to be great. I can't believe how long the lines are, there's never enough staff or should I say quality employees. They blame BiMart closing but there's been problems at this location for a lot longer. Funny 5 years ago with the same amount of people they did just fine. What you have here are a bunch of self entitled id10ts who care about no one but themselves.

Worst customer service. They like to do their own thing, not according to DRs prescription. This is with regards to a childs seizure medication that they chose not to fill the increase sent by DR so we ended up with only 2 weeks worth and the lady pharmacist couldn't of cared. The DR called a new script in and they just didn't fill or order so now AGAIN we are having to deal with an a severly incomplete month. The man could care less!!!

If I could give this place negative stars I would. This is without a doubt the worst place to try and receive medication. Every time I come here there is a problem. The staff is rude and incompetent. I was once told that I wouldn’t be helped because I was “on the phone,” when I simply had the phone in my hand. I told them this much and they told me I wouldn’t be helped until the phone was put away???? Now, while in the throws of a migraine, when I have already been here twice today, they tell me that they don’t know if they will have time to fill prescriptions when the line was very minimal and there was more than one person there. I heard the clerk chuckle after I left to the following patron after I pleaded with him to try and get this filled. It’s disheartening to be treated like you don’t matter when you are suffering in pain. Please go elsewhere!

Worst customer service. I came in to get a pricing on my perscription as I'm paying out of pocket. The blonde woman who was working started the process of ordering my perscriptions and did not return them to me, telling me they would hb ready in time for my oral surgery. As the price was lower, I decided to go to Bi mart mad get my perscriptions transferred over because they price match as have kind and helpful pharmacists. 3 business days later snd she hasn't filled or transferred my perscriptions so I called to get them transferred again. Bi mart says they haven't received them. Save in says the blonde (Racquel) deactivated them from save on, so I cant fill them there and they cant figure out where my perscriptions are so I have to try again tomorrow. I am supposed to prepare for the surgery by taking antibiotics tonight, and there is only a small chance ill even be able to get the painkillers tomorrow, so I guess ill just have to deal.

Appointments mean nothing, don’t expect any communication.