F&M Bank - Ossian

Have been very nice. Still getting to know them.

Very poor customer service. Pulled into drive-through pushed button for canister, no response. Two ladies sitting in the drive-through window chatting away. They saw me just flat out ignored me. Looked at my watch. Saw it was just before 9 o’clock didn’t even acknowledge that I was there. I finally had to pull up for the night deposit to put my deposit in for my church. I was actually thinking about checking them out for my business account definitely not getting my business.

Hands down the biggest joke of a banking establishment I've ever seen. Don't bother, they'll just steal your money.

I wish Ossian State Bank was still around! They seem to be clueless at this bank as to what they are doing. Their customer service in the Ossian branch is horrible! Seems as if there is nothing but issues with this bank.
If there was a ZERO Stars that’s what I would select. In my opinion they don’t deserve 1 star!
And their ATM Cards a junk. They break and wear down so they are barely usable. And their banking app is ALWAYS having issues.

STAY THE HELL AWAY FROM THIS BANK!!! THEY ARE HORRIBLE AND THEIR EMPLOYEES ARE RUDE AS HELL!!!!
And the ones who sit up at Ossian Days festival are RUDE AS HELL TOO!!!!

Ever since they switched, the Ossian branch just doesn’t seem to know what they are doing. I had to replace my debit card within months because it got damaged already. The woman I dealt with when I went in to replace this card, I told her NOT to shut off my current card until I get the new one and yet my card was closed. Then when I called she said she didn’t deal with me that day, yet I remember it so clearly. Plus they made a mistake and now I have to go wait longer on my new card because I never got my new one in the first place. Irritating.

They act like they don't want to lend money. Customer service very poor.went to another bank and had alot of options.

4.00 atm is a little ridiculous!