ECCO Outlet Algarve

Há cerca de 2 anos que costumo comprar nesta loja da Ecco calçado (botas, sapatos, sandálias). Extremamente confortável! O calçado mantêm-se intacto apesar do uso diário. A funcionária que nos costuma atender é muito simpática e profissional!

Top exceptionnel

Os trabalhadores muito intrusivos. Eles trazeram para o cliente experimentar as coisas, que ninguém pediu! Sem saber a preferência do cliente, cor...

Bought blue sandals ir while on vacation . Portuguese Ecco store. Broke in after hour of walking (obviously faulty materials).
EU consumer directive clearly states that the articles should be replaced or money should be given back.
Maria A.Castro declined to do it, handed me some grey slip of paper and promised to call with their “solution”. The fact that I will be leaving the country in a few days did not matter. Store manager started to threaten to me with the security.
BTW, the same problem with the same sandal heppened to a colleague of mine. In Lithuania they replaced the shoes without ant questions.
Faulty shoes and a decline to replace or give money back - a very bad combination. Once was a fan.