Pet Express Madison Galleries

Your friendly neighborhood pet store! Offers grooming and clinic but I've never used either service.

Like it!

All staffs are very friendly

They take care of my dogs well during grooming but they almost always do not have vets (they cant seem to find or retain their vets).

Trust them to have food, pets, medicine, accessories and grooming service but don’t trust they to have a vet available.

Oh and because this store services most if not all the nearby villages, you need to schedule your dog for grooming in advance.

I just had my dog groomed here. When I got my dog back, there was a wound on her leg (because of the grooming). I talked to the manager and they said they are willing to shoulder expenses for a vet checkup. But since there are no vets within the facility, we still need to go somewhere to check my dog. Anyway, no refunds were offered or even half the price discount for the grooming with "scars". I won't be returning here for their services.

Very good staff but whoever is in charge of supplying cash to the cashier please give them change. They had to change from the store behind.

Groomers 4/5
Price 3/5
Scheduling for grooming -5/5

Moved my schedule multiple times, doesnt inform inadvance. I even tried scheduling 2 mos in advance, doesnt work. They will move you. Staff will not respect your time. This has been going on for almost a year. No matter how you schedule, how you coordinate, how nice you are, how much you spend, schedule will be random