ING - servicepunt

Entry from bruna, a bookstore. Not easy to find

My request was processed, but I would argue only because I held it together and maintained politeness and civility.

The guy who came to help me out was quite rude and hostile, given that I just asked nicely for him to do his job. He also scalded me for clicking my fingers together (a bit of a nervous tic I get occasionally).

I'm aware that his job might not be the most thrilling thing in the world, but I'd expect a bit of human decency as well as professionalism.

Unfortunately, this is the only ING service point for a while so, folks don't really have a choice.

As a heads up for the employee, a smile and a pleasant experience makes everyone's day better :)

Terrible service. They didn’t want to help me and all and where grumpy when I asked for it. It also seemed like they did not really know how to do their job. Don’t bother coming here at all!

There is a man who is disrespectful to a customer and learns of his strangeness and does not want to get things done, and I do not want to deal again with the bank