Samsung Experience Store @ KTCC Mall

I am writing to thank you for the quality of service provided by your employees that was on duty on 14 Jan 2024.
Thank you for a job well done to Cik Najah, Cik Nurul Aqma, Cik Ericha Fitrih & En.Norhakimi” “You continue to exceed my expectations and thank you for your friendly customer service rendered to me.
Going the extra mile to meet customer needs. A friendly customer service experience can change the way customers think about a company.
Thank you for your service.

Yesterday I bought Galaxy Watch 6 here. Very good experience. Nice staffs.

Very good service from salesperson miss Aqma, very helpful and friendly.

wow Amazing, every staff give fully commitment on their job especially I'm so satisfied one of them that is Hazirah. 😊👍

She knows what her customer wants and tell every single benefit for each device that has been asked. She also very good in entertain customer with a very friendly attitude and cheerful personality.😊👍👌

I bought S23 Ultra and also Samsung Galaxy Watch 5. The staff is very friendly, helping and I would definitely buy more Samsung product if they offer anytime soon.

Excellent services from Hafiz, very friendly, helpful and warm when serve me. Got a good explanation and overall the best experience from Samsung. Thank you..

The staff is very friendly and helpful. Thank you Ericha (female staff) for helping me during the purchase.

The staff is very helpful and friendly. The service is excellent especially from the staff named Ericha. Keep up the good work

Friendly staff and have a good environment

This Samsung store has excellent staff who provide exceptional customer service 👏🏼

They are knowledgeable, friendly, and patient, making the shopping experience smooth and enjoyable 😄

Kudos to Hazirah for being very helpful and friendly. She did a great job helping me to transfer everything from my old device to new one. I’ll def visit again

Good service and a large shop with all your Samsung needs. Staff is relatively well verse with the products and guides new buyers on how to set it up.The staff (hazirah) really nice and helpful.

Went to the store and definitely found what i need there. A good Samsung store with great service. The staff(Hazirah) definitely one of the best staff who provided perfect explanation of products with good suggestions, very friendly and made me feel confortable shopping there.

Very warm and friendly services from the staff. Ericha is very helpful and guiding from A to Z.

Few days ago i went to SES KTCC MALL, im impressed with a friendly staff named Hazirah. What a great service hazirah! . Awesome service. I suggest go find a friendly staff named hazirah.

Good services.
Staff are polite and given us good helping.

I like the customer service here whenever I come the staff all very friendly and explain everything to me. I will come again to buy here very recommended!

Good ambience and service, I love my purchase from this store. I got a good treatment and service from a staff named Aqma. Thanks, will come to this store againnnn!

Bought s22 ultra with staff named Aqma, she helped me with transferring all the data. Very helpful n friendly.

This store is very different from others ive come so far. The service and information give by staff here is very good especially staff name Wan. Very recomended to anyone to come buy here.