UMW Toyota Rawang

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I cannot express my gratitude enough for the exceptional after-sales service provided by Mr Goh Kai Siang. When my car was involved in a hit-and-run accident, I was at a loss for what to do.
Despite the stress and frustration of the situation, Mr. Goh took charge efficiently and effectively.

After filing a police report for the accident, Mr. Goh promptly handled the insurance claim, demonstrating an incredible level of professionalism and dedication. He kept me informed at every stage of the process, ensuring I knew exactly when the necessary parts would arrive at the service center and when I could bring in my car for repairs.

His proactive updates were immensely helpful. Moreover, Mr. Goh's swift response to my inquiries regarding car insurance renewal further solidified my trust in his services. His responsiveness and attentiveness to my needs made the entire renewal process seamless and stress-free.

I'm sincerely grateful for Mr. Goh's exceptional assistance during a challenging time. His commitment to providing top-notch after-sales support sets a remarkable standard in customer service. I highly recommend Mr. Goh Kai Siang to anyone seeking outstanding after-sales care and support for their automotive needs. His dedication, efficiency, and reliability truly deserve commendation and recognition.

I highly recommend Goh Kai Siang for anyone seeking top-notch after-sales service. His professionalism, reliability, and genuine care for his clients are truly commendable. Thank you, Mr. Goh, for your outstanding support. Appreciate your assistance.

Wonderful service by Ms. Amy to receive new TOYOTA YARIS to our company. prompt support, quick response and always giving us to help with great smile

Waiting list is short, i call at the morning for appointment at afternoon on the same day. Waiting area is nicely decorated. Free drink is plus. 2 pc for web surfing. Overall good

My second time service here..I have great experience servicing my car here..comfortable waiting area..and very kindness and helpful staff..well explaining from service advisor..have free flow milo..and nasi lemak for breakfast for morning appointment..definitely will come here again for my next service.. :)

very kindness and helpful staff..always giving us to help with great smile…explained to me what has been done and what is going on with my car currently..What a great experience I had ..

Very friendly..keep up the good service, need to update vinding machine..

Provide breakfast, good service & staff friendly.. recommended service center

Lots of Toyota models shown here. The salesman is helpful. There's customers lounge and surau available here.

Good service and all staff provide good assist.

Good service from Service advisor until production line 👍🏻

A few days back I called to make an appointment.. But nobody was answering.. And I went directly to the sc the same day.. Was Entering The Building with anger.. and then A Guy Named Ashraf attended me in front of the door and was explained that The Phone Lines had some issues(Telekom Issues) .. I was cooled down by his explaination and his good attitude towards me ..Then I was told that I can service my car the same day .. He explained to me all the service items and procedure gracefully and I was able to understand A-Z what was going on .. He even assist me for my insurance renewal.. End Of The Day, after my service was finished the cashier line was busy.. The Service Advisor,Ashraf, assist me to pay at his table .. and again he explained to me what has been done and what is going on with my car currently..What a great experience I had .. Never had this kind of Experience in any sc before .. Even when I sent my volvo to the sc .. Thank You Toyota Rawang for having a great Service Advisor.. 5 Star For Ashraf .. Keep Up The Good Work

I'm very happy & so much thank you“Agent Amy Sam” Very helpful, it helped me get a car easily and solved all the traffic problems. thank you Amy Sam

Good service all complaint has been resovlved

Very friendly service from the staffs. Good job

Good morning, my Father in law (VBV 6935 Toyota Vios) brought his car to the Service Centre n had a very pleasant experience. Mr Hari address his alignment n balancing issue without any hassle n professionally. We need more workers like him. Thanks again n keep up the good work

Good Service,,friendly staff

I had pleasure meetings Yvonne whom attended to us. She was pleasant and took time to explain all the information that we need to us. So the experience in this showroom was awesome.

good service and quality serviceee!!!👍👍👍

Good quality service

Friendly staff and good service