Standard Chartered Seberang Prai Branch

Very friendly staff. Have parking lot for customer. Have to wait a bit longer due to only 1 staff at front counter.
Most of the service at the front counter.

Super slow service!
Only one counter is open.
Waited super long🥲

Need 101% improvements.
No numbering system, u may just simply walkin which isn't professional act at all.. Taking too long to solve and issue and of couse superb slow.

Very sad and bad experience with the bank. Branch personnel are very helpful but somewhere and somehow things goes wrong.
It was easy to make payment through ATM machine yet they changed the system for loan repayment, without notification and reason given due to Covid-19.
Now even worst open account so called for Standing Instructions but no deduction despite all the reminders. Directed to call hotline number and KL number which is like useless, no one picks up and no one cares.
When the loan default is never their fault (bank) at this current situation the bank should be thankful there are people still wanting to pay.
Please make it easier for people to pay not a hassle. International Bank don't lived up to the brand.

Worst

Bad service