The Fern Denzong Hotel & Spa, Gangtok, Sikkim

Located just at a 5-10 min walk from MG road, this is a great property if you are looking for value for money.

The front desk staff is really good. Very humble and patient. Kudos to all of them for being so nice to the guests and give them a sense of comfort in living at this property. They also gave us an upgrade when I told them that it's my anniversary.

The travel desk is also good (slightly higher rates but you certainly get quality drivers and vehicles). Asmita really helped us arrange the permits for Tsongmo Lake. Our driver Arjun who took great care of us.

One recommendation would be to have heating facilities in the restaurant. It was really cold and we couldn't enjoy the breakfast. Also, we had to wait quite sometime to get our lunch order as well. The team can probably plug in the gaps in the Resturant service. Their coffee shop is also really cute. Good beverages and breads.

Overall great value for money!

The restaurant is also VEGETARIAN FRIENDLY which is a great plus point.

Stayed with spouse for three nights in May. The room was kind of a suite, with separate sitting (or working) and sleeping sections. That helped my wife because she needed to get a fair amount of work done.
I was on the first floor, so there were no views, just a lot of stray dogs barking all through the night (missed my earplugs terribly).
The hotel really needs to work on providing decent WiFi. The area even has 5G, but it only seemed to work on the rooftop, probably because there are tall buildings all around. the breakfast was good. I enjoyed eating at one of the tables outside, watching people go by. The overall service was polite and competent if sometimes slow. But that could just be because of the rush.
The hotel is very close to MG Market (the main reason I chose it), but the climb back up can be difficult for a lot of people. I was told one can get a cab from the other end of the market, but I couldn't find one. And walking was great indeed.

The hotel is excellent. The first day I saw the hotel I was overwhelmed by their reception. The staff there at the reception Apeksha,Jeena and Shan received us very warmly. The room too was very cozy and clean. We were there in the hotel from Oct 30th 2023 to 2nd November 2023. The staff at the restaurant too were very sweet in attending and made us feel at home. Manita,Sanjana and Kushal to name a few. There were some more, Maybe I missed some names but during our stay I can say the entire team worked in unison. The food was excellent. South indian,north Indian anything,but mainly the food tasted good was served well. Hats off to the chef who was doing a good job. The ambience is so soothing,after a hard day's touring it feels good to come back to a clean bed and a very neat bathroom. Not to forget the spa, a bit expensive but the girls were too good. The massage relieved me of all my tiredness. For such tiny hands,they were very firm and good at their job. Value for money. A special word of appreciation for the chefs.... Neeraj,Prajval and Pratik. The food was excellent.

We arrived on 3rd oct 2023, and that night there was a massive flood in sikkim. We were worried as all roads were blocked and no exit from gangtok was possible. This is the time when the hotel travel desk Mr. Biswanath and team did a splendid job. They organised an innova to Siliguri (convoy of cars with hotel guests) through an alternative route. Though the route was eery we finally reached in about 10 hours. The driver was very good. Sikkim did not have fuel that morning and huge ques in petrol bunks. Surprisingly the hotel had stock of fuel and that was used for the cars. Amazing. Well done The Fern Team.

Also the room has two double beds, so very good while travelling with two kids. The arrangements made by traveldesk for Natula was also very good. The location is nearby the MG Marg which is a nice place for shopping.
Food was good. Special mention for Kushal at the restaurant. Also the very very helpful and friendly (genuine) reception team.

The service was very good and the staffs were polite and gentle with kids and their guests. The rooms were clean and tidy

Only food needs to improve as food seemed to be parboiled....rest everything was outstanding, including staff and services.
We loved our stay at Fern

When we entered our room, the pillows and bedsheet were dirty and stained.
The best part was their food. I want to recommend specifically the mixed fruit salad with ice cream.breakfast was included and there was so much variety like continental north indian south indian all options were available. Every food item was good or super delicious. I tried tiramisu for the first.don’t try their hot chocolate, it’s simple bournvita.

The property is located just above the main Mg market. The way to the market is easy because it is steep downhill but the way back uphill is tough. The staff is very professional and the room service is effecient. The breafast buffet is good and all the options needed.

Very good 4 star hotel ...near to MG Marg with great spread of Breakfast. good taste of good food

Greta location just above MG road on a quiter street. The rooms were good and the Hotel offers massages which I availed and was good.

The restaurant was average, the coffee too milky and sugary, the Drumsticks for heaven so spicy that it felt like in drumsticks from hell, but the servers and other service folks were very quick, attentive and really well trained. The best service we saw in Gangtok.

I had some really hot water in the bathrooms so no issues there since I saw some other reviews about lack of hot water. My only suggestion to the establishment will be to make the food less spicy or ask your customers the level of spice one would prefer.

Otherwise, if anyone comes to Gangtok I will recommend this place to them.

This hotel is the best hotel in MG marg. Location is awesome. Just opposite of restaurant The Dragan Wok. Total 7 rooms here. Few rooms MG marg view and few Mountain View. Owner of the Hotel behaviour was very good and humble specially manager Dinesh ji who helped us in each and every possible manner. Rooftop restaurant also available with a beautiful mountain view. Cook of the hotel and other staffs also good. Well maintained and neat and clean rooms. Electric kettle provided with tea, coffee and milk powder sachet. Housekeeping was good. They change even blanket cover also. I would like to suggest to opt this hotel for best hospitality. We stayed here 4 nights and feels like our own hotel☺

Our business group was 250 people, the hotel was very nice, the room was very clean, the food was excellent, the staff were also very helpful. Special Thanks Amit ji , Sumendu ji , Anand ji & The Fern management.

Hotel is situated at the MG Marg opposite Dragon Wok Restaurant. Hotel owner Mr. Chettri and Manager Dinesh both are very friendly in nature.

We stayed in the month of May for 4 days and we got very reasonable room rate approx 1400/- per night.

Rooms were clean and all the necessary item was there. Yes the room rates may vary in season time and non season time.

There is a small kitchen and sitting area on the roof which gives you marvelous view of the Gangtok city.

All tour packages were arranged by hotel manager Dinesh, which includes local site seeing and North Sikkim tour. It was a very wonderful experience.

I really thanks Hotel Owner Chettri ji and Dinesh ji for making our trip joyful.

Good hospitality. Very humble owner. Have arranged every trip from hotel only. Experience was smooth n view from room too

Had a lovely stay here . Ajay Pradhan and his team made sure we had a wonderful stay . The view is excellent.
We loved the food at the restaurant and also had dinner served in our room .

Nice cozy place and definitely recommended.

Very close to MG road and traveller friendly .

Only thing missing is that it is Non AC room hotel and with the windows closed can get a bit stuffy .

We wanted to try the spa but the place was short of the manpower .

Superb Location, very cooperative staff. Rooms are nice, clean and food is amazing. Meals on the roof top was amazing too, love to visit again.

One of the best Hotel in Gangtok. Only thing they have to improve is their restaurant’s food quality. Overall it was a nice experience there.

Its a great place right in the mouth of Mg Maarg. Rooms are very clean and cozy and very properly maintained. Staffs are very friendly and helpful. Its the best choice if you want all other amenities in mg maarg ag your finger tips.

The room was good and the services were very good. I would like to mention that Mr. Biswanath was extremely helpful. I had an insect bite on my arm and being a Sunday there were no clinics or Doctors available. He helped me get the right medicine and treatment and also did a follow up to check I was fine throughout my stay.

Absolutely loved our stay at this place. Staff was warm friendly and cordial. Each n every staff. Whether at the restaurant or room service. Everything was great. Great food. Nice n clean rooms. The MG road is a walk away. U can have nice evening stroll at MG road. Thanks to all staff for making our stay comfortable and memorable.