PCDA(O) , Pune

It was such a pleasure to interact with Mr Anand Prakash and his team (Mr Purshottam Kumar and the other AOs). On my request they took the trouble of uploading manually, the Life Certificate of an elderly widow based in Hyderabad. Great help and super efficiency. Please keep it up

Outstanding support and a very positive response. Please maintain the same energy. Kudos to staff. Indeed grateful

Thank you for your support and help.
It was pleasure meeting the supportive employees.
Keep up the good job and thank you

I have been to cda many times,and everytime they have handled all my doubts very politely and patiently.
Thank you so much.

very well organised office of principal controller of defence accounts.
Very help and postive approch towards serving officers

They r very humble and polite .
Excellent facility

SPARSH authentication is better organized than traditional way banks were doing it. Token system at entry, tokens segmented by colors - blue, yellow, red, etc.

Each color has dedicated section inside office. 2 desks per section. Seating arrangements done.

Go there with all possible documents.

A very humble and polite staff. Try to resolve all your queries with best possible efforts.

You will feel comfortable after visiting the office.

Regards

Very prompt and helpful staff at the PRO office. Mrs Anita Manuel has been very positive and actively helped me in resolving an pending issue. A heartening response by Mrs Anita who went out of the way to resolve the issue. Job done, great positive attitude.

Had a wonderful experience with Mrs Anita Manuel at PRO section. Ma'am was very helpful and proactive and understood my grievances and listened to them very patiently. The working environment of the team was as good as like that in a corporate culture. Thank you team.

Time to appreciate. There is noticeably a great improvement in approach towards early resolution of one's grievances by PRO. Though getting free tele-line still remains a challenge, but once the matter is conveyed. It's more or less Done. A noticeable change especially post Sep-Oct 2021 or should I say post arrival of Dr Rajeev Chavan. Kindly continue the positive approach.

The pro active approach of your staff at the reception is well appreciated.They have a positive attitude towards their clients ie officers n make an all out effort to allay the doubts n the necessary rectification to the satisfaction of officers. My heartfelt gratitude to you all for having been a great support to me in my journey in the armed forces, looking forward to the same when on re employment.
Thank you once again

Everything was smooth and hassle free. People are so friendly and helpful with every single query that I had. To be honest it didn't feel like I'm in a Govt office. Miss Anita is so cheerful and positive in all her response(s).

It has been a great experience dealing with CDA (O) Pune. I never ever had any problem. I have already hanged my uniform but has great regards and respect for entire team of CDA.
Warm Regards

The staff was very helpful.
Mr Anand in particular understood the root cause of my numerous observations and resolved the problems which were about two years old.. He has been consistently working hard and taken keen interest in making complete procedure hassle free..
Hats off to such wonderful staff....PCDAO is in safe hands

Great user interface and user experience. Thoroughly impressed with the PRO staff, especially Mr Anand who always finds time and space to listen and guide officers in all their queries. The PRO and the staff are doing a commendable job.

A wonderful experience at PRO, have been visiting this Office since past 20yrs and the positive changes over the years have been a very heartening experience. More than the ambiance, it's the cooperative and compassionate attitude of all the Officers at the reception which stands apart. All my issues patiently heard and addressed with appropriate solutions by Mr Anand Prakash today.Impressed by his in depth knowledge on all the TRs and truly grateful for his due diligence in resolving all my queries. God bless you all

Very prompt response and good knowledge of grievance resolution. Excellent services by highly professional staff. PRO is excellent in resolving all queries by telephone and on meeting personally as well. Excellent professional skills and in-depth knowledge of all types of claims and resolving of greviances. Keep up the good work.
Work done very quickly.
Spl thanks to AAO Anand Prakash for taking immediate action on grievances.

Excellent services by highly professional staff. PRO is excellent in resolving all queries by telephone and on meeting personally as well. Excellent professional skills and in-depth knowledge of all types of claims and resolving of greviances. Keep up the good work.

The PRO office is doing a wonderful job trying to help out officers both over the phone and in person. I would like to make a special mention of Mr Anand Prakash who has been always very forthcoming and positive to resolve outstanding issues of officers. Do keep up the good work.