Novotel Palembang - Hotel & Residence

it has its own vibe. building structures, trees, swimming pools, balconies, etc. but i think i need a mirror in the room, not just in the toilet (the big toilet mirror is amazing). we had to walk because the elevator or stairs were a bit far from the room, but that's okay, that's what makes it different. the food is good, oh and it's very quiet in there.

My experience at Novotel Palembang - Hotel & Residence was absolutely wonderful. The hotel staff provided exceptional service, always with a warm and welcoming attitude. The rooms were spacious, beautifully designed, and meticulously clean, creating a comfortable and inviting atmosphere. I was thoroughly impressed by the hotel's attention to detail and modern amenities. Dining at Novotel was a delight, with a diverse range of delicious dishes to enjoy. The hotel's central location made it easy to explore the city and access local attractions. I highly recommend Novotel Palembang - Hotel & Residence for a memorable and enjoyable stay

I have stayed here earlier as well for business trip. The hotel is very nice. Rooms are spacious, neat and well maintained. Hotel staff is courteous. Food is quite decent. Buffet breakfast has good choice. Overall I would highly recommend this place.

The place is good, the room is very clean and big. And near the mall, Palembang Trade Center., you just need to walk about 5mnt.

The view around the hotel is nice n refreshing...lots of trees... Enjoying the evening here will be great..

This hotel are really nice and comfortable. The room very very spacious, with really good view overlook the garden, and the services also amazing.
Recommended to stay here, and from my personal experience I definitely have no issue with their rooms.

Loving the hospitality & the view sooooo much! I was here for 3d2n biz trip complete with breakfast (i changed it into sahoor), and the food surprisingly veryy delicious especially the traditional one (Burgo and Tekwan). The most important thing is, their bed is EXTRA comfy. I'm pregnant but when i was here, I can sleep very well through the night. I love the bed so much😂 definitely my 1st option to stay in Palembang!

Nice hotel located in strategic places.

The receptionist was very polite, all smiling and helpful. Spacious room, very well furnished with amenities, a very functional AC, the cleanliness was very good. In room dining service was great as well. Great pool, family friendly. Every corner of this hotel was very well maintained. One thing they could improve though, was they should have been adding more tables at the Square restaurant at busy hour like breakfast time. All in all, definitely gonna come back to this hotel. Almost felt like home.

I've been coming here for years and never been disappointed.
The Hotel is clean and under good maintenance (not typical for Indonesia).
The staff is always friendly and willing to help in every possible way.
The pool is one of the largest in the area.
Food is delicious, a bit pricey though but totally worth it.
Breakfast buffet is very rich and also suitable for westeners.

great place for recharging energy after roadtrip from west sumatra. The kids really enjoy their huge swimming pool.

Great escape within the city. When you enter this place you feel like you're in some romantic place like bali. The room is spacious. The aircon works very well. And the food tastes very well. They have a huge outdoor swimming pool and a children pool too. Well if you stay here you just won't get bored because of all the facilities they offer. The room rates are worth the price

Had a wonderful experience, rented two rooms for family of 6. The food is standard for 4 star hotel. The pool's great so does the gym.

Great place to stay in Palembang especialy with the family. Its a resort in the middle of the city. Great services and big spacious room, reminded me of Bali and overall satisfactory stays. One thing I realy love is eventhough they are a resort they make the lighting bright on the halls and rooms, which I think a lot of resort and hotels didnt do that sometimes. I been staying in couple of 4 stars and 5 stars hotels in Palembang, I will say this the best or at least one of the best place to stay when you are in town, for their services, layouts, designs and comfort.

A hotel with resort feel. The concept is unique. Release all your tensions of daily activities in this place. Food is good. View is nice. Space is remarkable. A haven for sports and jogging fans. Bringing all families is also recommended. The ballroom also astonishingly vast. The widest in the city. But if you always complaining about walking too far from parking lot, this hotel won't be your favorite.

Great place for vacation with kids. It has large pool area, so kids can playing around comfortably. The room is spacious. The bed is enough for 2 adults with 2 kids. Located near mall and a fast-food chain restaurant that kids love 😁.

Comfort , strategic, place for family and bussines

I think it is the best hotel in Palembang. Not only its awesome architecture design, but also its facilities, services and hospitality.
Located on main street, close to a mall, and only few minutes to the airport (if no traffic jam off course).
I recommend this place to stay, either for business or pleasure...

A good place for a week end get away with the whole family. Good variety of breakfast continental food combine with traditional food. Big swimming pool, fitness centre, big room with hot tubs inside. Just beside the PTC mall where u can find a good food also . Btw they have a good meeting rooms facility

best hotel in Town, my only complaint is about the parking fee, even for drive through need to pay IDR 5.000, the hotel need to talk to parking management about this. last stay i spend 70k a day for drive through parking fee because i use online taxi during my stay.