O2 Shop Woking

a worker called hamza was so so helpful for my mum and mines phone and setup and was so lovely too!!

Brilliant service, Lost my phone without insurance so it was obvious my screw up cost me a bit but not as much as was expecting. Payed it all off and they have sorted me out a new Samsung galaxy A54 5G (same make and model) as they had 1 in stock. Got a nice little discount + insurance. Even got 1 of the watches for an extra £3-£4 a month which I'm not complaining about at all. The person I spoke to was very professional and understanding and very straight forward 👍

Visited there specifically to speak with their Guru, who had previously managed my local branch. I had upgraded my phone, but was unable successfully to transfer data to the new phone. Leon spent much time with me, and resolved most of my problem.
Nothing was too much trouble, and he was very happy to repeat things for me.
A good store with an excellent manager.

The 02 store in Woking managed to sort out an issue that neither O2 London angel nor O2 customer service were able to sort.
I would like to thank again Georgia, the pink-haired manager for being so helpful and professional

Top class customer service from Miraz!! Great experience..thank you.

Wow, just wow.

Walked in, greeted with great customer service, and the O2 Guru definitely knew what he was doing - which is always a good thing.

Any problems with your phone, go there!

Really helpful service from Leon who managed to transfer every message and photo from my very ancient phone ... it took an hour and he was very patient. Thank you ... top marks for customer service! :-)

Walked in, ready to buy a new PAYG sim for my spare old iPhone 5 (when my iPhone 6 Plus got bricked) and they instantly advised just switching the current SIM - I didn't realise it was the same size *doh*. They did it there and then and advised I see Apple to fix my 6 Plus. Quick, honest and painless advice and service :-)

Absolutely fantastic store! The people are so lovely and welcoming. Helped me with my query and sold me a fabulous service. Love these guys... X

Visited the store today and thanks to Hamzas knowledge and professionalism and Ghalias and Toms patience and knowledge we got a great deal and we are very happy customers. Thank you so much , you made this visit a pleasant one. 😊

Very knowledgeable staff, assisted me on my phone upgrade. Sharing personal experiences of the devices. And which would be better option for me on usage and price point.

Really helpful staff tried there best to resolve my issue which was much appreciated. Nice work from the team

Excellent service from the staff at the O2 woking store. Can't say the same about the O2 telephone customer service and network unfortunately.

Helpful staff. Managed to switch sim swiftly with ease.

Always helpful and friendly staff. Every single time I walk in with a problem, they help me out very quickly.

Very good service, Amy and Katy were very helpful and could not do enough for me and my wife, i would highly recommend

the woking store is a great store helpfull staff always there if any problems

Grate service and helpful team

Leon is the best guru and can fix just about anything.

Staff are so helpful. What a great bunch. So funny to